Location: Pretoria
Job Type Classification: Permanent
Closing Date: Not Specified
Salary: market related
Job Description
The role’s objective is to precisely and promptly reconcile vacated tenant accounts in order to guarantee that the renters receive their money back on schedule. In addition, the job is in charge of accurately adjusting tenant accounts in response to requests from Credit Control and Property Management. The last duty of the position is to settle credit amounts on ex-tenant accounts.
Adjustments to Tenant Accounts.
1. After the account has been reconciled, generate instructions (multi, single, or CSV) for data capturers based on received RFIs to make sure the request is pertinent.
2. Create instructions to charge tenant accounts for LMR in accordance with the utility specialist’s schedule.
3. Create instructions for the deposit of funds into rental accounts in accordance with the supervisors’ tenant diaries.
4. Draft instructions to bill tenant accounts for repairs in accordance with property managers’ vacate inspection reports.
5. Verify that the appropriate parties have approved RFIs and that the appropriate supporting files are included.
6. Verify that the appropriate parties have signed the Notice of Cancellation, Amendments, and Re-instatements.
7. Verify that the MDA Edit Tenant notes regarding the aforementioned have been changed.
Finalizing Tenant Accounts.
1. When a tenant vacates, compute interest on deposit and credit to tenant accounts.
2. Check that tenants have been billed accurately from the beginning of the lease by reconciling their accounts.
3. Ensure that, for renters with a debit balance, the FBI receives the final reconciliation and the Vacate inspection.
4. Verify that there are no unpaid work cards.
5. Make sure the appropriate Consent to Transfer form is acquired and the refund is sent to the new account if the tenant has another account with City Property. 6. Fill out the refund page and make sure the balance matches the tenant’s MDA account.
7. Forward refund packet to Property Manager and Portfolio for signature in accordance with SODA.
8. Ensure that Portfolio and Property promptly returns refunds.
Clearing Ex- Tenant credit balances.
1. Report misallocated receipts to Credit Control.
2. Reconcile tenant accounts to ascertain the balance and make the required adjustments to remove the balance.
3. Address account inquiries prior to the end of the month.
4. Verify that any accounts having a departure date more than three months in the past have been settled.
General administration.
1. Make sure that instruction lists are updated, including Excel-based instruction lists.
2. Correspondence accuracy.
3. Prompt comments on listings of former tenants and tenant diaries.
4. Complete any extra tasks that are assigned:
* Help with onboarding work when a team member is absent due to illness or on leave.
* Assist with onboarding training of new hires (internal and from other departments).
Working conditions:
Mostly office based
Job Requirements
Qualifications & Experience:
1. A matriculation in accounting is necessary.
2. Two years of account-related experience are necessary.
Skills & Knowledge Required:
1. Word – Intermediate
2. MDA – Basic
3. Outlook – Basic
4. Excel – Basic
How to Apply?
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