Location: Midrand, Gauteng
Job Type Classification: Permanent
Closing Date: Not Specified
Salary: market related
Duties and Responsibilities
Fulfilling Telesales Function
- Within a day, establishes the first phone contact with potential students.
- Determine if the student satisfies the prerequisites for admission.
- Provide a different course if the student does not fit the prerequisites.
- gathers and records student information for the database.
- records the student’s information in the database.
- arranges for the student advisors’ (distance) consultations talks in-depth about the course or courses.
- oversees the Lead to Application conversion rate in accordance with HSR guidelines.
- answers the questions and concerns of students and prospects.
- Notifies students of the deadline for registration and applications.
- completes appointment rescheduling and confirmation calls.
- fills out SIMS data in order to monitor activity.
General Activities
- Help the Head of Student Recruitment with any marketing or administrative duties that may be involved.
- helping the student advisors with post-application duties like paperwork and payment collection.
- database capture on SIMS.
Competencies required:
- Both typing and data capture demand a high degree of accuracy.
- Well talked over the telephone Outstanding administrative
- and organizational abilities
Minimum Qualification requirements:
- Matric essential, relevant tertiary qualification is recommended however not essential.
Minimum Work Experience requirements:
- Minimum of 1-2 years Sales/ Admin/Marketing/Customer experience/ Telemarketing.
Working Hours:
- Monday to Friday : 08:00 -17: 00
- Saturdays 08:00-12:00pm (when required)
Salary:
- Competitive salary commensurate with experience.
How to Apply?
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Call Centre Operators X3