Location: various provinces
Job Type Classification: Permanent
Closing Date: Not Specified
Salary: market related
Responsibilities
- Greet, help, and properly direct visitors in a courteous and kind manner.
- At all times, give excellent customer service As you check guests in and out, collect money.
- Handle calls, emails, and bookings promptly and professionally.
- Make sure that all correspondence is appropriately documented and filed.
- Make sure that all reservations are confirmed and that, if necessary, late cancellation or no-show fees are imposed.
- examining specific requests made by visitors to make sure they are fulfilled or surpassed
- Ensure that guest expectations are met or surpassed by collaborating with all hotel departments to effectively and professionally handle any issues that may arise. For additional details, contact our recruitment agency team at 061 783 7753 by phone or WhatsApp.
Person Specification Essential
- knowledge of handling phone and in-person consumer relations
- Excellent written and spoken English communication skills for customer service over the phone, in person, via email, etc.
- Ideal Demonstrated expertise in customer-facing roles such as hospitality, reception,
- and administration, or a related field knowledge of the Opera program
How to Apply?
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Hotel Administrator