Hotel Receptionist

Location: various provinces
Job Type Classification: Permanent
Closing Date: Not Specified
Salary: market related

 

Responsibilities

  • Greet, help, and properly direct visitors in a courteous and kind manner.
  • At all times, give excellent customer service As you check guests in and out, collect money.
  • Handle calls, emails, and bookings promptly and professionally.
  • Make sure that all correspondence is appropriately documented and filed.
  • Make sure that all reservations are confirmed and that, if necessary, late cancellation or no-show fees are imposed.
  • examining specific requests made by visitors to make sure they are fulfilled or surpassed
  • Ensure that guest expectations are met or surpassed by collaborating with all hotel departments to effectively and professionally handle any issues that may arise.
  • For additional details, contact our recruitment agency team at 061 783 7753 by phone or WhatsApp.Person Specification Essential
  • knowledge of handling phone and in-person consumer relations
  • Excellent written and spoken English communication skills for customer service over the phone, in person, via email, etc.

Desirable

  • a track record of success in customer-facing roles such as hospitality,
  • reception,
  • and administration
  • Managing cash knowledge of the Opera program

 

How to Apply?

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Hotel Receptionist
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