Receptionist

Location: Johannesburg, Gauteng
Job Type Classification: Permanent
Closing Date: Not Specified
Salary: market related

 

What you will bring

• Experience and Education:
• Secondary School Certificate, Grade 12 It is advantageous to have further office administration or facilities management credentials.
• At least two years of relevant experience working as a receptionist, administrative assistant, or customer service representative—ideally in a corporate or facilities management setting—is highly preferred.
• Competencies Needed: Excellent administrative abilities and meticulousness
• Communication skills and professional phone manners
• Strong verbal communication abilities and the capacity to engage with people at all levels of management adept at using common office programs, such as the Microsoft Office Suite, email, and scheduling software.
• Basic knowledge of health and safety regulations, especially emergency measures, is necessary.
• Understanding the fundamentals of facilities management, such as responding to maintenance requests and organizing office supplies knowledge of visitor registration, access control systems, security protocols, and confidentiality
• Proficiencies Needed: Excellent communication abilities
• High levels of motivation and output
• Focus on the customer and quality
• Precision and focus on details
• Decision-making and problem-solving skills

 

What you will be doing

You will be responsible for the following:

 

• Front desk and reception duties Be sure to provide a kind and professional greeting to guests, staff, and contractors.
• Oversee visitor sign-ins, guide them to the appropriate area, and maintain precise visitor logs. Answer phones, transfer them to the proper departments, and take messages when needed. Sort, receive, and deliver mail, parcels, and deliveries to the appropriate individuals.
• Support for Administration
• Make sure there are no schedule conflicts when you arrange meetings, appointments, and events.
• Enter and update information about the site, including incident reports, visitor logs, and other statistics.
• Arrange and store both paper and digital materials for convenient access and retrieval.
• As needed, draft letters, emails, and other documents.
• Coordination of Facilities Act as the primary contact for any maintenance requests or facility-related concerns.
• Manage the reservations for meeting spaces and make sure they have all the equipment and supplies needed.
• Keep track of and place orders for office supplies, such as cleaning supplies, printer cartridges, and stationery.
• Make sure guests are informed of safety precautions, and when necessary, offer assistance with emergency procedures.
• For installations or repairs, work with outside suppliers, distributors, and contractors.
• Help with setting up business gatherings, conferences, or meetings at the location
• Make sure all office supplies, such as copiers and printers, are in good working order.
• Assist facilities managers in producing frequent information on office usage and building performance.

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