Location: Emondlo, KwaZulu-Natal, ZA
Job Type Classification: Permanent
Closing Date: Not Specified
Salary: market related
Purpose Statement
- To improve our clients’ lives by giving them exceptional customer service, meeting and surpassing their demands, and utilizing the Global One product line to help them Live Better and Bank Better.
Experience
Minimum:
- 3 to 6 months previous client service experience within a retail/ financial/ banking environment OR if no experience, a candidate with a relevant tertiary qualification can be considered”
Ideal:
- More than 1 year’s client service experience within a retail/ financial/ banking environment
- Demonstrated track record of engaging in a sales and client facing environment
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
- A relevant tertiary qualification in Commerce or Similar
- Certification in Finance or Banking
Knowledge
Minimum:
- Knowledge and understanding of:
- Basic calculations
- Retail/consumer service environment
Ideal:
- Knowledge and understanding of:
- Bank Products from Capitec
- Internal corporate policies and procedures
- Organizational policies, such as the Branch Credit Granting Policy principles (BCGP), among others,
Skills
- Communications Skills
- Interpersonal & Relationship management Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
Conditions of Employment
- Clear criminal and credit record
- Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system
Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.
How to Apply?
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Service Consultant