For their Whale Coast Village Store in Hermanus, Dis-Chem Pharmacies is looking for a Store Driver. The Store Driver will be in charge of delivering merchandise to customers in a prompt, efficient, and courteous manner.

Minimum Requirements:

 

Essential:

• Grade 12 / Matric
• Driver’s license: Code 8/10
• Willing and able to work retail hours and/or shifts

Advantageous:

• Previous experience in a similar role

 

Job Description:

• Safely transport products to customer locations in a timely, safe and courteous manner
• Be open to learning the various dispatch functions
• Ensure the correct products are delivered to the correct customer within the specified time
• Ensure that fridge line deliveries are prioritised and transported using cooler boxes and cold packs
• Use the shortest and most efficient route to the customer, and back to the store
• Return back to the store immediately after delivery, so the vehicle can be utilised for a second or third delivery
• Ensure that after completion of delivery, that the vehicle is repacked to prevent boxes from falling and damaging the stock or vehicle
• Be fully accountable for all damages and losses through the delivery process
• Provide special care when delivering fragile and hazardous products
• Comply with minimum standards of efficiency and accuracy, in order to meet company standards
• Follow delivery/pickup instructions from manager
• Ensure that all collections/store returns / inter-branches are correctly checked, signed for and returned to the receiving area
• Ensure all delivery paperwork is signed upon delivery
• Ensure to have the correct names and addresses of customers
• Ensure all invoices recorded on the delivery log sheet, are available and correctly recorded
• Ensure all invoices are signed in the correct manner and to report any discrepancies to the relevant manager
• Comply with the company vehicle policy at all times
• Complete and maintain an accurate vehicle logbook
• Process payments on all transactions via EFT and cash
• Ensure that the vehicle is never unattended during the delivery process
• Ensure the vehicle is clean and washed
• Inspect the vehicle for any defects and safe operating conditions before, during and after trips; and report any concerns to the manager
• Report on all accidents and incidents involving drivers or company equipment
• Adhere to the road traffic rules and regulations as per the National Road Traffic Act
• Be responsible for any traffic fines allocated to the vehicle you drive
• Create effective and efficient relationships with internal and external customers to improve operating efficiencies
• Establish long-term customer relationship through prompt and courteous service
• Ensure professional behaviour when dealing with customers
• Report customer complaints, compliments, requests to management, and provide feedback

 

Competencies:

Essential:

• Excellent grasp of the English language;
• presentable;
• ability to interact with clients,
• personnel,
• and management in an efficient and honest manner;
• and time management

Advantageous:

• Bilingual
• Report bad/suspicious behaviour relating to both staff and customers

 

Special conditions of employment:

• Willing and able to work retail hours and/or shifts;
• able to work outside and in different weather conditions;
• physically capable of lifting and moving heavy boxes and making sure that health and safety regulations are followed;
• dependable transportation and/or living nearby the store;
• South African national;
• clean credit and criminal history

 

Remuneration and benefits:

• Market-based pay
• Medical Assistance
• Provident Fund
• Employee Account