X2 Customer Assisstant

Location: various provinces
Job Type Classification: Permanent
Closing Date: Not Specified
Salary: market related

 

Main responsibilities 

• • Ensure the company’s success by providing exceptional customer service.
  • Serve as a host or hostess to guests who come to the company’s location.
  • Educate customers about the company’s goods and services via a variety of methods.
  • Address consumer inquiries Inform clients about the different company procedures
  • Make sure clients are happy Oversee the cash counter and help with orders, refunds, and swaps.
  • Oversee the company’s loyalty program.
  • Handle returned items and communicate with the appropriate departments.
  • Return items with cash back. Keep track of every transaction.
  • Make sure there are few complaints from customers.
  • Make sure that clients receive prompt, dependable service.
  • Verify adherence to all policies and procedures.
  • Verify that all internal control protocols are being followed.
  • High quality provision of the store’s many services, including loyalty cards and welcome points.
  • Maintain outstanding relationships with our clients
  • Make sure the department operates efficiently to reduce the amount of time clients must wait.
  • Make sure all procedures improve the caliber of service that customers receive.
  • Workplace Prerequisites

Requirements

The successful candidate should have the following skills, experience and attributes:

• • outstanding ability to communicate
  • Grade 12
  • above outstanding relationships with others competent, sympathetic, and amiable prior experience in retail merchandising
  • Excellent interpersonal relations with attention to detail a cooperative member of the team with superior customer service self-assured,
  • diligent, and a role model Having retail experience will be beneficial.
  • Experience with customer service will be beneficial.
  • zeal for helping kind, supportive, self-assured, and captivating demeanor Sincere enjoyment of collaborating with people
  • Outstanding client support observant and self-starting
  • English proficiency and multitasking abilities

How to Apply?

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