Location: Southern Suburbs (Cape)
Job Type Classification: Permanent
Closing Date: Not Specified
Salary: market related
Job Description
The ideal applicant for this position will be one who can effectively sell our company’s extensive product line to both new and current clients over the phone, meeting both business goals and maintaining a high degree of client happiness.
What you will love doing in this role:
- Reaching revenue and sales targets
- Make sure that, in accordance with business needs, the agreed-upon sales and revenue targets are met.
- Reach efficiencies in terms of quality and operations.
- Reach performance goals and benchmarks in terms of output, punctuality, quality, and turnaround time on a regular basis.
- Deliver a remarkable client experience
- Precisely gathering client data Market, advertise, and close deals in line with established protocols and guidelines
- Ensure that a courteous, professional, and effective service is provided by serving as an ambassador.
- Flexible and capable of handling pressure to perform well in a professional environment
- Handle objections properly to guarantee that desired outcomes are met while upholding client happiness.
- Show products to prospective clients who fit the requirements.
Job Requirements
What you’ll need to do this role:
- Grade 12 or Matric (Required)
- A minimum of two to three years’ worth of outbound sales and telemarketing experience at a contact center is required.
- Proficiency in Microsoft Word, Excel, the Internet, and email is required.
- Excellent written and verbal communication abilities
- Superb telephone manners solid comprehension of the features and operation of a dialer goal-oriented and able to continuously maintain high performance
- A solid grasp of contact center metrics and how they are applied to performance reviews in order to get the desired outcomes;
- a good awareness of the contact center environment.
How to Apply?
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X45 Telemarketing Agent