Location: various provinces
Job Type Classification: Permanent
Closing Date: Not Specified
Salary: market related
Job Description
Make funeral policy sales and inbound/outbound sales.
Establish the customer relationship and accomplish a number of KPIs. Establish a connection with the client, carry out a needs analysis, and suggest solutions. A consultant must possess a strong understanding of the market and products; one of their traits is that they prioritize the expansion of the brand.
Development of Customer Relations
Make phone calls to clients in order to introduce them to new products.
The client requires clarification
To ascertain the customer’s needs, conduct an interview with them while adhering to a sophisticated multi-level sales script. or help with interviewing prospective clients to gather their requirements and take thorough notes.
Market Customer Offers
Determine which goods or services best satisfy the needs of the client, then utilize your own experience to suggest amounts that adhere to established operating systems, rules, and guidelines. Inform the consumer about the options available and persuade them to buy the products that will best serve their needs and provide the greatest returns.
Operational Integrity
Acquire a working grasp of the organization’s policies and procedures, as well as the regulatory and conduct norms that are pertinent to your own job. Follow through on mandated procedures to guarantee that your own work is completed to the necessary standards.
Relationship Management for Customers (CRM) Information
After every interaction with a customer, schedule a callback and enter pertinent data into the CRM to establish a call plan and make sure the company has high-quality data to
Management of Performance
Set your workflow priorities and make sure that every work is finished on time and to the acceptable quality standards. You can utilize performance management solutions to help you perform better personally so that you can meet SLAs.
Building Personal Capabilities
Stay up to date on the latest modifications to internal rules and procedures as well as external legislation. This is made possible by an online training system and is monitored by an official assessment.
Creation of Sales Opportunities
Find new clients by asking current clients for information, recommendations, and referrals.
Job Requirements
- Grade 12 or Matric equivalent, or SAQA accredited equivalent (Required)
- Regulatory Exam No. 5 (Mandatory)
- 120 Extended-Term Credits (Must Have)
- two or more years of experience in phone sales (Required)
- Previous cold calling experience (Advantageous)
How to Apply?
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