Call Centre Agent

Location: Johannesburg
Job Type Classification: Permanent
Closing Date: Not Specified
Salary: market related

 

Are you someone who can:

 

  • Reach and surpass your sales goals.
  • Offer a variety of Value-Added Products, such as Maintenance, Bodyline Maintenance, Shortfall, Service, and Warranty, among others.
  • Telesales Representatives may need to switch between campaigns depending on business needs.
  • Make sure to conduct a needs analysis to determine the customer’s requirements (fit for purpose solution).
  • Respect the 4 hour conversation time and 7 hour total productivity threshold set by The Engine Room.
  • Give the customer information and guidance that is appropriate, accurate, and objective so that they may make an informed purchasing decision.
  • Take advantage of cross- and upsell opportunities.
  • Make sure you follow pertinent sales scripts to ensure that quality standards are upheld. At all times, keep your QA score at least 90%.
  • Uphold and improve the engine

 

 

You will be an ideal candidate if you:

 

  • Possess the necessary matriculation requirements
  • (including FAIS credits and RE certification)
  • based on the DOFA date. English fluency
  • and at least 12 months of telesales experience
  • A background in insurance would be advantageous.

 

 

You will have access to:

 

  • Possibilities for networking
  • and working together a demanding workplace
  • Prospects for innovation

 

 

We can be a match if you are:

 

  • Flexible
  • and inquisitive own a track record of successful sales.
  • Develop in a team-oriented setting

 

How to Apply?

Click the Button Below to Apply Online..
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Call Centre Agent
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