Location: Netstar Midrand
Job Type Classification: Permanent
Closing Date: Not Specified
Salary: market related
Job Description
The Motor Segment will receive assistance in the form of following up with clients, rebooking appointments, generating fitting certificates, and reporting pertinent to the Motor Segment.
Key Responsibilities
● Respond to incoming calls from both internal and external clients
● Help with customer inquiries and promptly provide feedback
● Forward inquiries to the appropriate department and coordinate to guarantee that the inquiry is addressed and feedback is given to all stakeholders.
● Follow up on leads obtained by phone, email, or systems integration Support the Planning and Telesales department by helping them reach unreachable customers. Ensure that the pending fitments are being pushed down and offer assistance to ensure that fitments are completed by rescheduling clients for fitments who have not fitted a unit by the scheduled fitment date that has been confirmed with them. When necessary, create fitment certifications for customers or partners.
● Track sales data.
● Provide sales reports.
● Make sure consultants are kept informed.y
Experience and Qualifications
- Advantageous two or more years of experience in sales administration and
- a Matric
- National Diploma in Marketing
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