Location: STEVE BIKO ACADEMIC HOSPITAL
Job Type Classification: Permanent
Closing Date: Not Specified
Salary: R202 233 per annum plus benefits
Requirements :
- The ideal candidate will have a high school diploma, a call center or NQF level 4 qualification, a computer literacy certificate, and one to three years of experience working in a switchboard call center environment.
- They should also have good interpersonal and communication skills, the ability to work well in a team under pressure, and the ability to work in a changing environment during shifts.
- Finally, the ideal candidate will have good telephone manners, be fluent in English and other languages, or multilingual, be able to apply the Batho Pele Principles, and be able to handle sensitive information.
Duties :
- In addition to handling calls, answering them, transferring them to the appropriate extensions,
- making calls on staff’s behalf, keeping records, taking messages,
- reporting phone malfunctions to the supervisor,
- and making sure the switchboard equipment is operated correctly to deliver messages to the hospital community via the SMs platform are all expected of the chosen candidate.
How to Apply?
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