Location: various provinces
Job Type Classification: Permanent
Closing Date: Not Specified
Salary: market related
Key Responsibilities
Manage Costs/Expenses:
- To cut costs, stick to the budget that has been established.
- Keep an eye on budget deviations and report them to maintain financial management.
Customer Service:
- Provide outstanding customer service by going above and above with prompt, creative, and suitable solutions.
- Handle every client inquiry quickly and within the predetermined time frame.
- Put feedback systems in place to raise the bar for customer service.
Administrative Support:
- To guarantee accuracy in the functional area, provide precise and effective administrative support.
- Keep records up to date and make sure all paperwork is readily available.
- Respect all rules and processes and adhere to governance in terms of legal and audit obligations.
- Deliver precise and up-to-date management information, producing reports as required.
Personal Development:
- Take charge of your own growth to improve your skills.
- Take part in programs for training and development to keep up to date on industry best practices.
- Look for chances to develop professionally and progress your career.
Minimum Requirements
- Schooling: High school (grade 12).
- Experience: A minimum of a year spent in a comparable position.
- Experience in customer service or call centers is necessary.
- Experience in claims administration is beneficial.
What We Offer
- Opportunities for networking: Make connections and work together with experts from different departments.
- Challenging Environment: Work in a vibrant, challenging environment that promotes creativity and excellence.
- Opportunities for Innovation: Investigate and put up creative ideas to boost productivity and streamline procedures.
- Career Growth: Based on performance and potential, chances for internal promotion inside the organization.
Ideal Candidate Attributes
- Adaptability: The capacity to manage several tasks at once and adapt to changing conditions.
- Curiosity: A constant quest for improvement and a desire to study and explore new concepts.
- Proven Track Record: A track record of goal achievement and accomplishment in prior employment.
- Collaboration: Perform well in a team-oriented setting, collaborating with stakeholders and coworkers.
- Pays close attention to details, making sure that every assignment is accurate and comprehensive.
How to Apply?
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