Call Centre Agents (JHB)
Location: JHBJob Type Classification: PermanentClosing Date: Not SpecifiedSalary: market related Position: Call Centre Agent Main Purpose Serve as the first point of contact for customer inquiries and concerns, including delays or cancellations. Provide clear, knowledgeable assistance to passengers, ensuring processes are explained and issues are resolved efficiently and professionally. Key Responsibilities -Handle inbound calls from passengers and customers. -Resolve issues such as flight delays, cancellations, and booking changes. -Explain processes and procedures clearly, and guide customers as needed. -Work cohesively…