Service Consultant

Location: Mkhuhlu, MP, ZA
Job Type Classification: Permanent
Closing Date: Not Specified
Salary: market related

 

Purpose Statement

  • To enhance the lives of our clients by providing excellent client service, fulfilling and exceeding the client’s needs, by using the Global One product offering in order to support our clients to Bank Better and Live Better

Experience

Minimum:

  • 3 to 6 months previous client service experience within a retail/ financial/ banking environment OR if no experience, a candidate with a relevant tertiary qualification can be considered”

Ideal:

  • More than 1 year’s client service experience within a retail/ financial/ banking environment
  • Demonstrated track record of engaging in a sales and client facing environment

Qualifications (Minimum)

  • Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

  • A relevant tertiary qualification in Commerce or Similar
  • Certification in Finance or Banking

Knowledge

Minimum:

  • Knowledge and understanding of:
    • Basic calculations
    • Retail/consumer service environment

Ideal:

  • Knowledge and understanding of:
    • Capitec Bank Products
    • Internal business processes and procedures
    • Organisational Policies, including (but not limited to) the Branch Credit Granting Policy principles (BCGP)

Skills

  • Communications Skills
  • Interpersonal & Relationship management Skills
  • Computer Literacy (MS Word, MS Excel, MS Outlook)

Conditions of Employment

  • Clear criminal and credit record
  • Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system

 

 

How to Apply?

Click the Button Below to Apply Online..
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Service Consultant
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