SWITCHBOARD OPERATORS X2

SWITCHBOARD OPERATORS X2

Location: Bedfordview
Job Type Classification: Permanent
Closing Date: Not Specified
Salary: market related

 

REQUIREMENTS:

  • 12th grade (Matric). No prior experience is necessary.
  • Proficiency and aptitude: Communication and interpersonal abilities.
  • Customer \ Client management.
  • Presentation abilities.
  • Making choices. abilities to solve problems. proficiency with computers.
  • writing reports. excellent interpersonal abilities.

DUTIES:

  • Manage all incoming and outgoing telephone calls to and from the switchboard.
  • Answer every call and record the caller’s information for staff messaging.
  • Give the caller pertinent information, a response, or guidance regarding g-FleeT’s services.
  • Examine the different kinds of inquiries that have been received and, if required, forward them to the relevant business divisions.
  • oversees an organization’s front desk.
  • Receive, welcome, help, and lead guests to the relevant staff member or department.
  • Retain a high standard of decorum and professionalism.
  • Ensure that guests are made to feel at home in g-FleeT and that they receive the assistance they require. making a good first impression on calls and guests. completing administrative duties like correspondence management and appointment scheduling.
  • Make sure the reception area is constantly presentable by keeping it neat and orderly.

How to Apply?

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