Location: Durban
Job Type Classification: Permanent
Closing Date: None
Salary: market related
Job Purpose
Investigating and following up on all unpaid debts, requesting payment (resolving disputes), and/or arranging with clients to pay them, or, in the alternative, turning over arrears for legal action.
Key Responsibility Areas
- Examine every age analysis.
- If there are no payments but meter readings are advanced and there are unauthorized connections and reconnections, request harsher action and/or the removal of the energy and water meters.
- Use the Credit Bureau to apply credit restrictions.
- Examine all payments made with dishonored checks.
- Respond to all correspondence, phone calls, and follow-up questions.
- Assist new hires with all aspect of the Branch’s operations.
- Examine every application for extended payment terms, such as past-due accounts.
Competencies
- Written correspondence.
- Verbal Exchange.
- Attention to Detail.
- influencing.
- Professionalism and ethics.
- Awareness of Organizations.
- Solving Issues.
- Commercial Procedures.
- Technology Use.
- Customer service and client orientation.
- Orientation toward Action.
- tenacity.
Essential Requirements
- Grade 12 (NQF Level 4) or above,
- with a core in accounting and/or mathematics.
- three years of experience in the field.
- proficiency with computers.
Preferred Requirements
- Diploma (NQF Level 6) or equivalent in Accounting.
- 4 Years relevant experience.
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