Location: Gauteng
Job Type Classification: Permanent
Closing Date: Not Specified
Salary: market related
Some of the top financial service firms in South Africa are owned by TIH. We offer health insurance, long-term and short-term insurance, and a platform for comparing personal financial and insurance products. Bringing customer-focused innovation and service excellence to the financial services industry, we are innovators driven by a never-ending quest for excellence.
Job Description
JOB PURPOSE
Assist and support internal and external stakeholders with administrative tasks. To assist the work of more senior colleagues, create, update, and offer best practice support on a variety of Microsoft documents, databases, and other departmental systems. Help with general administrative tasks and data compilation as needed from time to time.
RESPONSIBILITIES
Data Collection & Analysis
accurate information gathering and analysis for audits and submission to outside parties. Make sure that all data on systems, whether used by internal or external parties, is accurately recorded. help with the establishment and upkeep of administrative procedures.
Operational Compliance
Develop working knowledge of the organization’s policies and procedures and of regulatory codes and codes of conduct relevant to own work, adhering tomandatory procedures to ensure own work is undertaken to the required standards.
Document and Data Management
Create, organize and maintain files containing the correspondence and records of a senior colleague. Client & Customer Management Help manage clients by carrying out standard activities and providing support to others.
Stakeholder Engagement
Effectively build and maintain relationships with both internal and external stakeholders and partners. Ensure effective service delivery to meet stakeholders needs within specified SLA’s. Provide ad hoc project support within the department.
Work Scheduling and Allocation
Organize own work schedule in order to get the job done.
Personal Capability Building
Develop and maintain excellent process or technical skills by participating in assessment and development planning activities as well as formal and informal training and coaching.
Job Requirements
EDUCATION
General Education
Grade 12/ SAQA Accredited Equivalent (Essential); Diploma or Degree in the Company Secretarial field (Advantageous)
EXPERIENCE
General Experience
two or more years of expertise handling secretarial tasks for a corporation in an administrative capacity (Essential); two or more years’ experience interacting with auditors and facilitating changes to the firm profile with CIPC (Essential); Experience with data collection and general administrative functions (Essential)
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