General Worker

General Worker

Location: KwaZulu-Natal
Job Type Classification: Permanent
Closing Date: Not Specified
Salary: market related

 

Duties & Responsibilities
MERCHANDISING AND CUSTOMER SERVICE

 

  • Offload delivery truck and allocate stock as per Outlet Controller’s instructions
  • Make sure that products are arranged on shelves according to store merchandising guidelines.
  • Make sure the right pricing are reflected and/or shown.
  • Regarding product shelf life, make sure stock is cycled in accordance with stock merchandising guidelines while adhering to our health and safety standards.
  • First in, first out Inform clients about the prices, promotions, and specials in the store.
  • When required, remove damaged inventory from every shelf and notify the outlet controller.
  • Respond to consumer questions or requests on the floor of the store.
  • Respond to consumer inquiries about stock or stock levels by advising the outlet controller.
  • On the day of delivery, help with stock pulling as needed in accordance with Staff Account orders. Selling

CASHIER DUTTIES:

 

  • Overseeing sales deals
  • Effective cash reconciliation enhancing customer service to boost staff shop sales
  • Oversee the Farm Shop’s everyday dealings with traders, customers, and Use the Point of Sale (POS) system to record daily totals.
  • Perform daily cash reconciliations between the POS system and the cash that has been banked.
  • Point out, investigate, and report any inconsistencies.
  • To find fake banknotes, use a bank note scanning machine.

CUSTOMER SERVICE

 

Proactively communicate product information to traders and consumers
Drive sales by informing traders and consumers on store promotions
Seek feedback from traders and consumers on how to improve services

STOCK TAKE/MANAGEMENT

  • Help the team with our monthly inventory and provide the outlet controller with feedback on any anomalies in the stock count so that the outlet controller can address
  • Notify the outlet controller of the needs and desires of the customers.

HOUSE-KEEPING

  • Make sure the space is kept tidy and presentable.
  • Keep an eye on the freezer’s temperature levels and notify the outlet controller of any possible issues to guarantee prompt fixes.
  • Serve as the spokesperson for energy-saving projects.
  • Selling

 

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