Location: Reception & Switchboard
Job Type Classification: Permanent
Closing Date: Not Specified
Salary: market related

About Discovery
The main goals of Discovery are to improve and safeguard people’s lives and to make them healthier. We look for and invest in outstanding people who share Discovery’s values and who comprehend and support our mission. Our dynamic, fast-paced workplace allows intelligent, self-motivated individuals to perform at their highest level. Being a worldwide thinking leader, Discovery is driven to innovate in order to spark significant and constructive social change in addition to achieving financial success.

Job Purpose

Key Outputs may include but are not limited to:

(Please note that only the first 8 Key Outputs will be entered into SmartPeople)

OUTPUTS

• Passion for people and providing excellent service
• Respect Discovery’s frontline grooming and service standards as outlined in the employee SOP.
• Help walk-in visitors find the appropriate areas at 1 Discovery Place.
• If guests need to enter restricted areas, get in touch with the hosts.
• Guests who will be going through access control should sign in.
• Support and guidance for meeting room inquiries
• Record calls for all pertinent concerns at reception (maintenance, IT, cleaning, etc.).
• Maintain cordial and professional relationships with colleagues
• Share all pertinent frontline information with colleagues across the country.
• Make sure you are on time for your shifts.
• As needed, provide assistance with ad hoc business requirements.

Education / Qualifications / Accreditations with Professional Body

Required

Matric

Preferred (would be advantageous)

Customer Service Certification

How to Apply?

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