DEPARTMENT OF EMPLOYMENT AND LABOUR – JOB OPPORTUNITIES (X7 POSTS)

DEPARTMENT OF EMPLOYMENT AND LABOUR – JOB OPPORTUNITIES (X7 POSTS)

The Department of Employment and Labour is inviting applications for Client Service Officer: Assessor positions (7 posts available). This is a great opportunity for individuals with a Grade 12 qualification who are looking to enter the public service sector and build a career in administration and client services.


📅 Closing Date

  • Walk-in applications: 12 May 2026 at 16:00
  • Online applications: 12 May 2026 at 23:59

⚠️ Late applications will NOT be considered.


💼 Position Details

  • Job Title: Client Service Officer: Assessor
  • Number of Posts: 7
  • Salary: R280 278 per annum
  • Reference Numbers & Locations:
    • Kariega Labour Centre (Joubertina Satellite Office) – Ref: HR/4/4/10/01
    • Kariega Labour Centre (Louterwater Satellite Office) – Ref: HR/4/4/10/02
    • Kariega Labour Centre (Misgund Satellite Office) – Ref: HR/4/4/10/03
    • Kariega Labour Centre (Hankey Satellite Office) – Ref: HR/4/4/10/04
    • Kariega Labour Centre (Patensie Satellite Office) – Ref: HR/4/4/10/05
    • Kariega Labour Centre (Jeffreys Bay Satellite Office) – Ref: HR/4/4/10/06
    • Kariega Labour Centre (Humansdorp Satellite Office) – Ref: HR/4/4/10/07

📌 Note: This is a re-advertisement. If you applied before, you are encouraged to apply again.


🎓 Minimum Requirements

  • Grade 12 / Senior Certificate
  • No previous work experience required

This makes the position ideal for:

  • First-time job seekers
  • Recent matriculants
  • Individuals looking to enter government employment

📚 Knowledge Required

Applicants should have an understanding of the following:

  • Unemployment Insurance Act and Regulations
  • Unemployment Insurance Contributions Act
  • Public Financial Management Act (PFMA)
  • Protection of Personal Information Act (POPIA)
  • UIF policies, procedures, vision, mission, and values
  • Treasury Regulations
  • Departmental policies and guidelines
  • Batho Pele Principles (people-first service delivery)

🧠 Skills Needed

To succeed in this role, candidates should demonstrate:

  • Good interpersonal skills
  • Professional telephone etiquette
  • Strong communication (verbal and written)
  • Listening and interviewing skills
  • Computer literacy
  • Ability to interpret legislation (UI Act and Contributions Act)
  • Conflict management abilities
  • Time management and organisational skills
  • Customer service and relations skills
  • Analytical thinking
  • Willingness to learn operational systems (on-the-job training provided)

🛠️ Key Duties

Successful candidates will be responsible for:

  • Providing screening services to clients
  • Processing applications for UIF benefits
  • Registering payment continuation forms
  • Performing general administrative duties
  • Assisting clients with queries related to UIF services

📩 How to Apply

Applicants must follow these instructions carefully to avoid disqualification:

  • Submit a completed and signed Z83 application form (new version only)
  • Attach a detailed CV
  • Combine the Z83 form and CV into one single PDF document
  • Do NOT submit:
    • Zipped files
    • Images (IMG/JPEG formats)
  • Clearly indicate:
    • The correct job title
    • The reference number in the subject line (for email applications)

📌 Each post requires its own separate application form.


📬 Application Submission

You can apply using one of the following methods:

📧 Email:

📦 Post:

  • Deputy Director: Labour Centre Operations
  • P.O. Box 562
  • Kariega, 6230

📍 Hand Delivery:

  • 15A Chase Street
  • Kariega, 6230

⚠️ Important Notes

  • Use only the new Z83 form (available at www.gov.za/documents)
  • Incomplete, unsigned, or incorrectly completed applications will be disqualified
  • Applications submitted after the deadline will not be accepted
  • Ensure all required documents are submitted correctly
  • Preference will be given in line with Employment Equity targets

🌟 Why Apply?

  • No experience required – great entry-level opportunity
  • Competitive government salary
  • Opportunity to gain valuable administrative and public service experience
  • Training provided on operational systems
  • Chance to serve communities and assist with UIF services

If you are passionate about helping people, have strong communication skills, and want to start a career in the public sector, this opportunity is for you. Apply before the closing date and ensure all requirements are met to avoid disqualification.


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