Location: various provinces
Job Type Classification: Permanent
Closing Date: Not Specified
Salary: market related

Responsibilities:

• advising potential buyers of the range of Umsuka items available. answering and satisfyingly addressing inquiries from clients.
• ensuring prompt processing of applications.
• ensuring the timely clearance and submission of contracts in order to receive payment.
• Communicate with the relevant Fidelity branch contacts to ensure that loans are issued to clients in an efficient manner.
• making certain that the Consumer Protection Act, the National Credit Act, and any other compliance-related regulations are strictly followed at all times.
• helping the organization with matters pertaining to the market.
• Assist and provide general customer care to Umsuka Wemali financing customers.

Experience and qualifications:

• A National Certificate in Customer Service or
• Grade 12 Experience in call centers and customer service
• Having prior experience in a credit lending setting would be advantageous.ge

Skills & other attributes:

• outstanding communication and teamwork abilities
• Strong time management abilities,
• the capacity to prioritize tasks and multitask,
• and critical listening and communication skills
• Capacity to operate in a high-stress,
• fast-paced workplace with excellent planning and organizing abilities
• Self-Driven Workout Initiative
• Flexibility focused on providing excellent customer service
• Phone Proper Conduct Dual-language

How to Apply?

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