Rosebank College, the Independent Institute of Education (The IIE) is one of the leading private higher education institutions in the country registered with the Department of Higher Education and Training. For over 70 years IIE Rosebank College has delivered quality tertiary education to students across South Africa. Situated in bustling cities, IIE Rosebank College embraces the same vibrant environment which allows over 20 000 students to connect with the heart of the institution. Our exceptional growth is creating a once in a life-time opportunities to suitable incumbents.

Job Purpose:

he Receptionist is the first person our students, parents, staff and visitors will meet when they arrive on campus or when they connect with us on-line. The person appointed in this position will ensure every individual is assisted as soon as possible and provided with accurate information

To provide a high-quality customer service for stakeholders such as students, parents, account payers, sponsors, staff and other customers who contact the College in person, via email and over the phone, and to provide efficient administrative support as required.

Duties & Responsibilities:

• Answer all incoming calls in a timely professional manner
• Deal with enquiries and take action as necessary, including passing on messages
• Receive, announce and direct visitors
• Other support and administration duties as required by the staff or the Campus Head

Minimum Requirements:

• Minimum-Matric Certificate Ideal-Higher Certificate
• Minimum of 1 Year + Reception/Administration experience preferably within an educational institution. Proven computer literacy: Excel intermediate, MS Office

Key Competencies: 

• Knowledge and understanding of the South African higher education systems and regulatory framework.
• Ability to manage time effectively.
• Attention to detail.
• Customer service orientated.
• Ability to effectively cope with change.
• Deadline orientated and can work well under pressure.
• Be able to work in a team environment.
• Effective communication skills

Working Hours:  

Classes are scheduled from 08h00am until 17h00pm, Monday to Friday.

Salary:

Market related.

Enquiries:

For enquiries, please feel free to contact the campus at 015 295 4311

Rosebank College is an equal opportunities employer however preference will be given to EE and South African candidates.