Driver Programmes Administrator Internship – Takealot Group
Contract Internship | E‑commerce & Logistics | Cape Town, South Africa
The Takealot Group, Africa’s largest and most customer‑centric online retail platform, is offering an exciting opportunity for a Driver Programmes Administrator Intern to join its fast‑growing team based at Cape Town DC3. This internship provides hands‑on exposure across multiple Takealot Group businesses, including takealot.com, Takealot Fulfilment Solutions (TFS), and Mr D.
If you are driven, organised, and eager to build a career in logistics operations, administration, and e‑commerce, this internship will equip you with real‑world experience, technical skills, and professional confidence to succeed in a large‑scale, high‑performance environment.
About the Takealot Group
The Takealot Group is the leading e‑commerce and digital logistics ecosystem in Africa, servicing over 4 million customers and growing rapidly. With brands such as takealot.com, Mr D, and TFS, the group operates at the forefront of innovation in online retail, on‑demand delivery, and supply chain optimisation.
Takealot is known for its:
- Entrepreneurial and high‑performance culture
- Customer‑first mindset
- Commitment to learning, growth, and internal promotion
- Diverse, inclusive, and collaborative work environment
Joining Takealot means becoming part of a company that values execution, ownership, integrity, and impact.
Internship Overview
Job Title: Driver Programmes Administrator Internship
Location: Cape Town DC3
Company: Takealot Group
Programme Type: Internship / Contract Position
Business Exposure: takealot.com, TFS, Mr D
This internship supports the Driver Programmes function, which plays a critical role in onboarding, training, and enabling drivers who deliver on Takealot’s promise of fast, reliable service.
Purpose of the Role
The purpose of the Driver Programmes Administrator Internship is to provide comprehensive administrative, coordination, and operational support to the Driver Programmes team. The intern will assist with the full driver lifecycle, from vetting and training through onboarding and activation on the platform.
This role is essential in ensuring drivers are supported, processes run smoothly, and stakeholders have accurate, timely information to enable operational success.
Minimum Requirements
Qualifications & Education
Applicants must have:
- Matric / Grade 12 Certificate
- Completed N6 qualification in:
- Business Administration or
- Project Management
Key Personal Competencies
The successful candidate will demonstrate:
- High levels of integrity and discretion
- Ability to handle confidential information responsibly
- Professional demeanour and strong interpersonal skills
- Proactive, self‑motivated attitude
- Positive mindset with a willingness to learn and grow
- Strong organisational and prioritisation skills
- Problem‑solving ability and adaptability
- Ability to work in a fast‑paced, high‑volume environment
- Team‑oriented and collaborative working style
Key Responsibilities
General Administration
- Process invoices and maintain accurate financial records
- Draft basic legal documents, including Non‑Disclosure Agreements (NDAs)
- Establish and maintain structured filing and document management systems
- Manage email correspondence with internal and external stakeholders
- Provide day‑to‑day administrative support to the Public Policy and Driver Programmes teams
Driver Lifecycle Management
- Track drivers throughout the entire programme lifecycle
- Coordinate with drivers and service providers during vetting processes
- Maintain clear and consistent communication with drivers
- Ensure all documentation and requirements are completed timeously
Training and Licensing Coordination
- Support learners with logistics for training enrolment
- Liaise directly with driving schools to monitor learner progress
- Track training milestones and proactively address delays
- Coordinate training schedules across multiple Takealot hubs
Stakeholder Collaboration
- Work closely with Recruitment and Onboarding teams
- Facilitate agreements between drivers and bike suppliers
- Act as a liaison between learners and internal departments
- Provide regular updates on driver progress to key stakeholders
Operational Support
- Assist drivers with bike acquisition requirements and processes
- Support drivers through final onboarding until they go live on the platform
- Maintain accurate records of driver statuses and progression
Process Improvement and Reporting
- Monitor driver training models and timelines
- Identify bottlenecks and improvement opportunities
- Track and report on key performance indicators (KPIs), including:
- Recruitment reach
- Conversion rates
- Onboarding success by region
- Provide insights and recommendations to improve driver experience and operational outcomes
Reporting Structure
- Direct Report To: Driver Programmes Coordinator
Key Performance Indicators (KPIs)
Performance in this role will be measured by:
- Recruitment efficiency and candidate engagement
- Programme completion and driver onboarding conversion rates
- Identification and resolution of operational bottlenecks
- Accuracy and timeliness of administration and reporting
Skills and Competencies
Communication Skills
- Excellent verbal and written communication
- Confident engaging with diverse stakeholders
- Professional email and documentation etiquette
Organisational Skills
- Strong attention to detail
- Ability to manage multiple tasks simultaneously
- Basic project tracking and reporting experience
Technical Skills
- Proficiency in Google Workspace (Docs, Sheets, Slides, Gmail, Drive)
- Basic understanding of document management systems
- Willingness to learn new platforms and tools
What Takealot Offers
- Competitive entry‑level internship remuneration
- Extensive training and development programmes
- Exposure to large‑scale logistics and e‑commerce operations
- Career growth opportunities within the Takealot Group
- A collaborative, dynamic, and high‑performance work culture
- Access to online learning platforms (Udacity, Coursera, MyAcademy)
- Mentorship and coaching from industry professionals
- Employee wellness support (counselling, legal, financial guidance)
- Free parking and regular social activities
Equal Opportunity Employer
Takealot is proud to be an Equal Opportunity Employer. Preference will be given to candidates from previously disadvantaged groups and people with disabilities, in line with employment equity objectives.
Final Call to Action
If you are organised, motivated, and ready to launch your career in logistics administration and e‑commerce operations, the Driver Programmes Administrator Internship at the Takealot Group offers an unmatched opportunity to learn, grow, and contribute to one of Africa’s most innovative companies.
Apply today and become an Extraordinary Mind at Takealot.
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