X2 Administrator – DREAMJOBLINK

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Location: KwaZulu-Natal
Job Type Classification: Permanent
Closing Date: Not Specified
Salary: market related

Job Advert Summary

Are you a highly organised, detail-oriented professional looking to make a meaningful impact in a dynamic business environment? Boxer is seeking two skilled IR Administrators to join our Head Office team. In this role, you will be at the heart of our Industrial Relations operations, ensuring the smooth coordination, documentation, and execution of IR processes across the organisation.

Your ability to stay calm under pressure, handle sensitive information with discretion, and maintain meticulous records will contribute directly to our goal of fostering fair, compliant, and constructive workplace relationships.

Minimum Requirements

To succeed in this role, you must meet the following essential criteria:

Educational Qualification:
- Matric / Grade 12.
- Tertiary qualification or certification in Human Resources, Labour Law, or a related field will be advantageous.

Experience:
- Minimum of 2–3 years’ administrative experience in an Industrial Relations (IR), Human Resources (HR), or legal environment.
- Proven track record in handling sensitive documentation and confidential information.

Skills and Competencies:
- Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Strong organisational skills with the ability to prioritise and multi-task effectively.
- Excellent verbal and written communication skills.
- Ability to work under pressure and meet strict deadlines.
- Strong attention to detail and accuracy in data management.
- Solid understanding of labour-related legislation, including BCEA, LRA, and CCMA processes (advantageous).

Personal Attributes:
- Professional, diplomatic, and approachable.
- Discreet and trustworthy, with a commitment to confidentiality.
- Able to build and maintain good working relationships with internal and external stakeholders.

Duties and Responsibilities

As an IR Administrator, you will be responsible for providing comprehensive administrative support to the Industrial Relations Department. Your main responsibilities will include:

1. CCMA Case Management

Receive, log, and file all CCMA correspondence in a timely and organised manner.
Ensure accurate record-keeping of all incoming and outgoing case-related documentation.
Schedule conciliations, arbitrations, and other CCMA proceedings, ensuring that all deadlines are met.

Liaise with CCMA officials to confirm dates, times, and procedural requirements.

2. Documentation and Filing

Prepare case files and bundles for hearings, conciliations, and arbitrations.
Maintain the Enquiry Pack Log and update it regularly to ensure all records are complete and up to date.

Maintain accurate and accessible filing systems (electronic and physical) for IR-related documents.

3. IR Statistics and Reporting

Update and maintain IR statistics for internal reporting purposes.
Generate regular and ad-hoc reports on case volumes, outcomes, and trends.
Provide statistical input for management meetings and departmental reviews.

4. Stakeholder Liaison

Act as the first point of contact for all IR-related administrative queries.

Liaise professionally with unions, attorneys, CCMA officials, and internal managers.
Coordinate with internal stakeholders to ensure the timely submission of required documentation and information.

5. Departmental Support

Assist in managing departmental stationery, office supplies, and related resources.

Provide logistical support for IR-related training sessions, meetings, or workshops.
Assist the IR team with general administrative tasks, including minute-taking during meetings if required.
Ensure compliance with company policies, legal requirements, and procedural guidelines at all times.

Why Join Boxer?

At Boxer, we believe that our people are the cornerstone of our success. As part of our Head Office team, you will:

Work in a supportive, collaborative environment where your skills and contributions are valued.
Gain exposure to the full spectrum of Industrial Relations processes, building your career in a highly respected national retail brand.

Enjoy opportunities for professional growth and development in the fields of IR, HR, and legal compliance.

Key Competencies for Success in the Role

Attention to Detail: Ensuring that all records and documentation are complete, accurate, and compliant.
Time Management: Prioritising tasks effectively to meet deadlines in a high-volume environment.

Communication Skills: Delivering clear, concise, and professional communication to all stakeholders.
Problem-Solving: Proactively identifying issues and assisting in resolving them efficiently.
Confidentiality: Maintaining the highest standards of discretion in handling sensitive matters.

Remuneration and Benefits

Salary: Competitive, based on skills and experience.
Benefits package in line with company policy, including potential access to employee development programmes.

Application Process

Interested candidates who meet the above requirements should submit:

A detailed CV, highlighting relevant experience and skills.
Certified copies of qualifications.
A brief cover letter stating why you are the ideal candidate for this role.

Application Deadline: [Insert Closing Date]
Method of Application: [Insert Application Link or Email Address]

Equal Opportunity Statement

Boxer is committed to employment equity and diversity in the workplace. We welcome applications from all qualified individuals, particularly those from designated groups as per our Employment Equity Plan.