X9 Administration Clerks
Reference Number: refs/024073
Directorate: Corporate Services
Department: Gauteng Department of Health
Location: Thelle Mogoerane Regional Hospital
Package: R228 321.00 – R268 950.00 per annum (plus benefits)
Enquiries: Mr. Elliot Mampane | Tel: 011 891 7312
Closing Date: 02 December 2025
1. Role Purpose
The Patient Administration Clerk plays a critical role in ensuring the smooth and efficient functioning of administrative processes within Thelle Mogoerane Regional Hospital. This position is responsible for maintaining accurate patient records, supporting clinical departments with registration and administrative coordination, and ensuring compliance with all legislative requirements governing patient information, records management, and public service operations. The role requires strong attention to detail, excellent communication abilities, and the capacity to remain calm and effective in a busy, high-pressure healthcare environment.
2. Minimum Requirements
- Grade 12 certificate or equivalent (Standard 10, NQF Level 4, N3).
- Computer literacy is essential.
- Strong communication, verbal, interpersonal, and reporting skills.
- Proven planning and organizing abilities.
- Knowledge of patient administration prescripts, including the PFMA, Treasury Regulations, Public Service Acts, National Archives Act, PAIA, National Core Standards, and UPFS.
- Ability to work under pressure, manage competing priorities, and meet deadlines.
- Willingness to work shifts, including after-hours, night duty, weekends, and public holidays.
- Preparedness to undergo medical surveillance, as required by the Occupational Health and Safety Act.
3. Key Duties and Responsibilities
3.1 Patient Registration and Data Capture
- Register all patients accurately using both SAP and RIS systems.
- Conduct manual registration during system downtime and ensure all data is captured electronically once systems are restored, following downtime protocols.
- Verify patient identity, referral documents, and required supporting information to ensure accurate entry into hospital information systems.
3.2 Records Management
- Safeguard patient records and ensure compliance with the National Archives Act, PAIA, and relevant health information management policies.
- Maintain an orderly filing system, retrieve and return records promptly, and ensure record integrity during storage and handling.
- Protect patient confidentiality at all times and uphold professional ethical standards.
3.3 Reporting and Statistics
- Compile accurate daily, weekly, and monthly statistics as required by the hospital and directorate.
- Prepare and submit administrative reports within set deadlines.
- Assist in monitoring data quality and report any discrepancies to supervisors.
3.4 Administrative Support and Stock Management
- Assist with ordering, receiving, and controlling stock, stationery, and administrative supplies for the department.
- Support supervisors with general administrative tasks, including filing, photocopying, scanning, and document retrieval.
- Ensure proper documentation and storage of patient information in compliance with records management guidelines.
3.5 Departmental Support and Rotation
- Provide relief services in other departments or areas when requested by supervisors.
- Cooperate fully during shifts, rotations, or redeployments to meet operational needs.
- Maintain a professional, patient-centred approach when interacting with staff, patients, and visitors.
3.6 Compliance and Performance Management
- Comply with all relevant departmental acts, policies, procedures, prescripts, and regulations governing patient administration.
- Participate in the Performance Management and Development System (PMDS) through contracting, performance reviews, and final assessments.
- Uphold hospital standards, professional conduct, and the values of the public service.
4. Application Guidelines
- Applications must be submitted strictly online at jobs.gauteng.gov.za.
- No emailed, faxed, or hand-delivered applications will be accepted.
- Applicants must submit:
- A comprehensive CV,
- The new Z83 form, fully completed, initialled, and signed.
- The CV must list employment history in chronological order, with employer name, position, and dates in DD/MM/YYYY format.
- Shortlisted candidates will be required to provide certified copies of qualifications, ID, and any other supporting documents before interviews.
- Only shortlisted applicants will be contacted. If no response is received within three months, consider the application unsuccessful.
- The successful candidate will undergo Personnel Suitability Checks, including identity verification, qualification checks, criminal record checks, and reference checks.
- Foreign qualifications must be accompanied by a SAQA evaluation certificate (submitted only when shortlisted).
- The recommended candidate may undergo medical surveillance as part of the appointment process.
- The Hospital and Department adhere to Employment Equity principles, and persons with disabilities are encouraged to apply.
- No resettlement, S&T claims, or relocation costs are covered.
5. Screening Questions
Are you computer literate?
Do you have a Grade 12 certificate or equivalent?
How to Apply?
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