ADMIN CLERK

Company: AVBOB Mutual Assurance Society
Location: Pinetown, KwaZulu-Natal
Job Type: Permanent
Reference: AC/Brokers
Industry: Insurance
Date Posted: 26 January 2026
Positions Available: 1

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Introduction – High‑Impact SEO Overview

AVBOB, one of South Africa’s most trusted and established mutual societies with over 100 years of service excellence, is seeking a dedicated and highly organised Admin Clerk (B3) to join the Pinetown Broker Division. This is an exciting permanent opportunity for individuals looking to build a long-term administrative career within the insurance and financial services industry.

This job is ideal for candidates searching for:

• Admin Clerk jobs in Pinetown
• AVBOB careers 2026
• Insurance administration vacancies
• Office admin jobs in KwaZulu-Natal
• Broker division administrative roles

The successful candidate will join an organisation known for its strong organisational values, customer‑centric culture, and commitment to professional growth and service excellence. If you have excellent communication skills, strong administrative capabilities, and enjoy working in a fast-paced office environment, this role offers a stable and rewarding career path.

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About AVBOB

AVBOB is one of the oldest mutual assurance societies in South Africa, built on a legacy of trust, compassion and customer-focused service. With more than a century of experience in the insurance and funeral services sectors, AVBOB continues to deliver high‑quality, ethical, and people‑centered solutions to millions of families. Joining AVBOB means becoming part of an organisation that values respect, integrity, and community upliftment.

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Job Purpose

The Admin Clerk (B3) will play a crucial role in ensuring efficient office operations within the Pinetown Broker Division. The ideal candidate will possess strong administrative skills, excellent time management abilities, and professional interpersonal skills, all while supporting internal staff, brokers, and clients. The role requires a detail-oriented individual who can manage multiple tasks, maintain accurate records, and uphold AVBOB’s reputation for exceptional customer service.

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Key Responsibilities

The successful candidate will perform a range of administrative and support duties, including but not limited to:

1. Front Office and Reception Duties

• Welcoming visitors and clients in a courteous and professional manner
• Managing front desk operations to ensure a positive first impression
• Providing general information and directing clients appropriately

2. Switchboard Operation

• Handling incoming calls efficiently
• Transferring calls to the correct departments or individuals
• Taking accurate messages when necessary
• Maintaining professional telephone etiquette

3. Administrative Support & Document Management

• Typing internal and external correspondence
• Capturing data accurately into relevant systems
• Scanning, indexing, and storing important documents
• Filing and record‑keeping in line with company policies
• Assisting brokers and internal staff with administrative requests

4. Client Services

• Providing administrative support to clients and walk‑in customers
• Assisting with form completion and product inquiries
• Ensuring exceptional service delivery aligned with AVBOB standards

5. Office Coordination and General Duties

• Managing the movement of documents within the office
• Performing general office tasks such as photocopying, organising files, and maintaining workstation order
• Ensuring office supplies and stationery are stocked
• Supporting the Broker Division with day‑to‑day operational activities

6. Petty Cash Handling

• Managing petty cash responsibly
• Maintaining accurate records of expenditures
• Ensuring compliance with financial controls and reporting standards

These responsibilities require accuracy, confidentiality, professionalism, and the ability to manage multiple tasks within deadlines.

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Minimum Qualifications Required

To qualify for this role, applicants must meet the following minimum requirements:

• Grade 12 (Matric) – Compulsory
• Additional administrative or Office Management training will be advantageous

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Experience Requirements

Candidates with the following experience will be given preference:

• 1–2 years of relevant office administration experience
• Experience in a corporate, insurance, or financial services environment will be beneficial
• Exposure to customer service roles will serve as an advantage

Although experience is advantageous, candidates with strong foundational administrative skills and the ability to learn quickly are encouraged to apply.

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Skills and Competencies Required

To perform successfully in this role, candidates should possess the following competencies:

Administrative Skills

• Strong organisational ability
• Attention to detail
• Accurate data capturing

Computer Skills

• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Ability to work with office equipment (scanner, printer, switchboard)
• Confidence in navigating digital filing systems

Communication & Interpersonal Skills

• Excellent verbal and written communication
• Professional telephone manner
• Ability to interact effectively with colleagues, brokers, and clients

Time Management

• Ability to prioritise tasks
• Meeting deadlines consistently
• Managing workload in a fast-paced environment

These skills ensure efficiency and accuracy in all administrative functions of the Broker Division.

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Why Join AVBOB?

AVBOB offers:

• A stable and reputable employer with more than a century of excellence
• Opportunities for career development and skills growth
• A supportive and values-driven workplace
• Competitive salaries and long‑term career stability

This is a long-term administrative career opportunity within a respected organisation committed to empowering its employees.

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How to Apply

Candidates must submit applications via AVBOB’s official careers platform or as instructed on the job advertisement channel.
Ensure that your application includes:

• Updated CV
• Copies of qualifications
• Contactable references

Closing date information should be monitored on the official posting or AVBOB job portal.