Reference Number: REFS/035694

Directorate: Support Services
Salary Package: R138 486 per annum + benefits
Location: Helen Joseph Tertiary Hospital, Gauteng
Closing Date: 23 March 2026

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MESSENGER – HELEN JOSEPH TERTIARY HOSPITAL (DEPARTMENT OF Health)

The Gauteng Department of Health is seeking a reliable, disciplined, and service‑driven Messenger to perform essential administrative and support functions within the Support Services Directorate at Helen Joseph Tertiary Hospital. This position is ideal for an individual with basic reading, writing, and numeracy skills who can work with accuracy, integrity, and professionalism in a busy healthcare environment.

The Messenger forms a vital part of the hospital’s operational efficiency by ensuring the accurate and timely distribution of documents, mail, and communications across various hospital departments.

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Purpose of the Position

The Messenger provides critical internal communication support by collecting, transporting, and delivering official documents, files, circulars, and mail across the hospital. This ensures smooth administrative flow and supports patient care by enabling departments to work efficiently and with updated information.

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Key Responsibilities 

Below is a detailed, SEO‑enhanced breakdown of duties for clarity and maximum search discoverability:

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1. Distribution of Official Documents

• Distribute circulars, official notices, memos, and internal communication documents across hospital departments.
• Ensure all documents reach the correct stakeholders and units promptly.
• Maintain a professional approach during distribution to ensure accuracy and reliability.

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2. Mail Handling & Postal Duties

• Collect outgoing and incoming mail from the post office daily.
• Sort mail and distribute it to appropriate departments and individuals.
• Maintain secure handling of sensitive mail, packages, and confidential documents.

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3. Collection of Patient Files & Departmental Records

• Collect and deliver files from key areas such as:
  • Polyclinic
  • Pharmacy
  • Casualty & Emergency
  • Wards
  • Outpatient departments
• Ensure files are transported carefully to avoid loss or damage.
• Support clinical departments by ensuring records are delivered on time for patient care.

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4. Equipment Handling & Resource Management

• Operate commonly used office machines responsibly, including:
  • Photocopiers
  • Fax machines
  • Franking machines
• Report faults or resource shortages immediately to supervisors.
• Ensure safe handling to prolong equipment lifespan.

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5. Telephone Assistance

• Answer telephones promptly and professionally.
• Direct calls appropriately or take down clear messages.
• Assist with basic telephonic enquiries from staff, visitors, and internal stakeholders.

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6. General Support & Ad Hoc Tasks

• Perform duties as assigned by supervisors or management.
• Assist other support service areas when required.
• Maintain a helpful, proactive approach to all assigned tasks.

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Minimum Requirements

To qualify for the Messenger position, applicants must meet the following:

✔ Educational Requirements

• Grade 10 / Standard 8 or equivalent qualification
• Higher education is advantageous but not required

✔ Competencies Required

• Basic literacy (reading & writing)
• Basic numeracy (simple calculations, numbering, and sorting)
• Ability to follow instructions
• Good communication and interpersonal skills
• Ability to work independently or within a team
• Ability to work under pressure in a healthcare environment

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Ideal Candidate Profile

The ideal Messenger:

• Is reliable and punctual
• Has strong attention to detail
• Works well under pressure
• Is respectful and professional
• Can manage multiple tasks throughout the day
• Handles confidential documents with care
• Understands basic office etiquette
• Is physically able to walk long distances across hospital buildings

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Work Environment

Helen Joseph Tertiary Hospital is a busy, high‑volume facility where:

• Timeliness is essential
• Documents and files move continuously between units
• Confidentiality and professionalism are non-negotiable
• Teamwork and accuracy ensure smooth patient care

The Messenger plays a critical role in making sure the hospital operates effectively.

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Application Instructions (Important)

Applications must be submitted strictly online:

👉 http://professionaljobcentre.gpg.gov.za

Only online PDF applications will be accepted.

Your application MUST include:

• Fully completed new Z83 form
• Detailed and updated Curriculum Vitae

Do NOT upload at application stage:

• Certified copies of qualifications
• ID copy
• Supporting documents

These will only be requested later if shortlisted.

Your CV must clearly show:

• All work experience in chronological order
• Job titles, employer names, start and end dates (DD/MM/YYYY)
• Contactable references (at least 3, including previous supervisor)

Additional Compliance Checks

Shortlisted candidates will undergo:

• Reference checks
• Qualification verification
• Criminal record check
• Credit/financial checks
• Identity verification
• Employment history verification
• Medical surveillance (OHS Act requirements)

Candidates with foreign qualifications must present a SAQA evaluation (only when shortlisted).

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Employment Equity

The Gauteng Department of Health is committed to Employment Equity.
Applications are encouraged from:

• People with disabilities
• African, Coloured, and Indian candidates
• Both males and females across all designated groups

The department reserves the right not to fill the post.

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Closing Date

23 March 2026

If you do not receive a response within 3 months, please consider your application unsuccessful.