Customer Support
Location: Roodepoort, Gauteng, South Africa
Job Type Classification: Permanent
Closing Date: Not Specified
Salary: market related
Exceptional service is the foundation of Jonsson Workwear’s identity, ensuring every customer receives outstanding care without fail. We strive to make every interaction with our brand memorable by going above and beyond to meet each customer’s unique needs.
Our Customer Support team is dedicated to looking after every individual, connecting them with workwear perfectly tailored to their requirements. These team members are essential in understanding and responding to customers’ specific demands, delivering the efficiency and excellence that define our brand.
To continue exceeding the diverse expectations of our customers, our Roodepoort store is looking for a motivated, highly professional, and customer-focused individual to join our team. As the in-store point of contact, you’ll be polished, articulate, and professional, always ready to impress customers with genuine care, charm, and dedication.
The ideal candidate for this position will:
-Deliver outstanding in-store customer service.
-Build new customer relationships and nurture existing ones to gain a deeper understanding of their needs.
-Apply product expertise to recommend solutions that meet and exceed customer expectations.
-Demonstrate strong communication and interpersonal skills to connect with customers and work effectively with teammates.
-Ensure a seamless customer journey, from suggesting workwear options to fulfilling their requests.
-Perform all duties efficiently, balancing precision with a sense of urgency.
-Consistently follow up, follow through, and honor commitments.
In keeping with Jonsson Workwear’s commitment to employment equity, we welcome applications from designated group candidates and individuals with disabilities.
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