All July hiring posts – Only grade 9 – 12 needed
Join Our Dynamic Team: Multiple Exciting Opportunities Available!
Are you passionate about delivering exceptional service, ensuring smooth operations, and thriving in a fast-paced environment? We are currently seeking motivated, professional individuals to join our team in various roles including Call Centre Agent, Receptionist, Flight Attendant, Admin Clerk, and Admin Receptionist. If you are dedicated, detail-oriented, and eager to grow your career, we want to hear from you!
1. Call Centre Agent
Job Overview:
As a Call Centre Agent, you will be the first point of contact for our customers. Your primary responsibility is to handle inbound and outbound calls, provide accurate information, resolve issues efficiently, and ensure a positive customer experience. Your communication skills and problem-solving abilities will be crucial to maintaining our reputation for excellent service.
Key Responsibilities:
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- Respond to customer inquiries via phone, email, or chat promptly and professionally.
- Provide detailed information about products, services, or account statuses.
- Resolve customer complaints with patience and empathy, escalating issues when necessary.
- Document interactions and update customer records accurately in the CRM system.
- Follow company scripts and guidelines while maintaining a personalized touch.
- Meet daily call targets and performance metrics.
Qualifications & Skills:
- High school diploma or equivalent; higher education is a plus.
- Excellent verbal and written communication skills.
- Strong listening and problem-solving skills.
- Ability to work under pressure and handle difficult situations calmly.
- Basic computer literacy and familiarity with CRM software.
- Previous experience in customer service or call centres is preferred but not mandatory.
2. Receptionist
Job Overview:
The Receptionist is the face of our organization, responsible for welcoming visitors, managing phone calls, and ensuring smooth front-desk operations. Your professionalism and friendly demeanor will set the tone for visitors and clients alike.
Key Responsibilities:
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- Greet visitors, clients, and vendors courteously and professionally.
- Manage incoming calls, direct calls to appropriate departments, and take messages accurately.
- Maintain the reception area, ensuring it is tidy and welcoming.
- Handle incoming and outgoing mail and deliveries.
- Schedule appointments and manage the organization’s calendar.
- Assist with administrative duties such as data entry, photocopying, and filing.
- Coordinate with other departments to ensure seamless communication.
Qualifications & Skills:
- Proven experience as a receptionist or in administrative roles.
- Excellent interpersonal and communication skills.
- Strong organizational and multitasking abilities.
- Proficiency in MS Office Suite (Word, Excel, Outlook).
- Professional appearance and demeanor.
- Ability to handle stressful situations with tact and diplomacy.
3. Flight Attendant
Job Overview:
As a Flight Attendant, you are responsible for ensuring passenger safety and comfort during flights. Your role involves providing excellent customer service, demonstrating safety procedures, and handling emergencies with professionalism.
Key Responsibilities:
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- Conduct pre-flight safety checks and brief passengers on safety procedures.
- Assist passengers with boarding, seating, and luggage storage.
- Serve meals, beverages, and distribute amenities during the flight.
- Address passenger concerns, queries, and special needs with courtesy.
- Handle in-flight emergencies and coordinate with flight crew and ground staff as needed.
- Maintain a calm and friendly demeanor in high-pressure situations.
- Ensure compliance with airline safety and security protocols.
Qualifications & Skills:
- High school diploma or equivalent; additional certification in hospitality or customer service is advantageous.
- Excellent communication and interpersonal skills.
- Ability to remain calm and professional under pressure.
- Flexibility to work irregular hours, weekends, and holidays.
- Physical fitness to handle the demands of the role.
- Prior experience in hospitality, customer service, or aviation is preferred but not mandatory.
4. Admin Clerk
Job Overview:
The Admin Clerk plays a vital role in supporting daily administrative operations. This position requires meticulous attention to detail, organizational skills, and the ability to handle multiple tasks efficiently.
Key Responsibilities:
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- Manage and maintain filing systems, both electronic and physical.
- Prepare reports, memos, and correspondence as needed.
- Handle data entry and database management with accuracy.
- Assist in scheduling meetings and maintaining calendars.
- Support procurement activities and inventory management.
- Coordinate with suppliers and service providers.
- Provide general administrative support to various departments.
Qualifications & Skills:
- High school diploma; additional certification in office administration is a plus.
- Proficient in MS Office applications.
- Strong organizational and time-management skills.
- Attention to detail and accuracy.
- Ability to work independently and as part of a team.
- Good communication skills.
5. Admin Receptionist
Job Overview:
The Admin Receptionist combines the roles of a receptionist and administrative support, serving as the first point of contact and assisting with administrative tasks to ensure efficient office operations.
Key Responsibilities:
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- Welcome visitors and direct them appropriately.
- Manage incoming calls, handle inquiries, and take messages.
- Support the administration team with document preparation and filing.
- Schedule appointments and coordinate meetings.
- Monitor and order office supplies to ensure smooth functioning.
- Assist with organizing company events and activities.
- Maintain a professional and friendly environment at the front desk.
Qualifications & Skills:
- Previous experience in administrative or receptionist roles.
- Excellent communication and interpersonal skills.
- Proficiency in MS Office and basic office equipment.
- Strong organizational and multitasking capabilities.
- Professional appearance and attitude.
- Ability to handle confidential information discreetly.
Why Join Us?
We offer a collaborative work environment, opportunities for professional growth, competitive compensation packages, and the chance to be part of a thriving organization committed to excellence. If you meet the qualifications and are eager to make a positive impact, we encourage you to apply today!
How to Apply:
Please submit your resume and cover letter specifying the role you are interested in to [contact email/website]. Only shortlisted candidates will be contacted.
How to Apply?
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We look forward to welcoming dedicated professionals to our team!