LONG TERM INSURANCE UNEMPLOYED LEARNERSHIP PROGRAMME (FINANCIAL ASSOCIATES)
AVBOB – Northern Region (PTA East, PTA Central, Centurion, Montana, Rosslyn & Bela‑Bela)
Job Ref: Learnership/North Region
Industry: Insurance
Type: 12‑Month Contract (Learnership)
Posting Date: 27 February 2026
Location: Pretoria & Surrounding Areas
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Join the AVBOB Long-Term Insurance Learnership Programme – 12‑Month Accredited NQF Level 4 Opportunity!
AVBOB, one of South Africa’s largest and most trusted mutual assurance societies, has partnered with INSETA to offer an exciting 12‑month Long‑Term Insurance Learnership for unemployed youth across the Northern Region.
This structured NQF Level 4 qualification (140 credits) combines theoretical classroom training with practical workplace experience, preparing learners for entry‑level careers in the insurance industry as Financial Associates, Client Services Agents, Sales Support, and other administrative or frontline roles.
If you are passionate about financial services, eager to learn, and ready to start a career within one of South Africa’s most reputable insurance institutions, this programme is the ideal stepping stone into the industry.
Purpose of the Learnership
The Long‑Term Insurance Learnership is designed to equip learners with essential knowledge and practical competencies in:
- Financial services & insurance principles
- Client service excellence
- Policy administration & compliance
- Claims processes and product knowledge
- Sales support and advisory readiness
- Communication and professional workplace behavior
This programme gives participants the foundation needed to succeed within the insurance sector and significantly increases their employability.
Placement Regions
Learners may be placed at AVBOB branches in:
- Pretoria East
- Pretoria Central
- Centurion
- Montana
- Rosslyn
- Bela‑Bela
Applicants must be willing to work at any listed site.
About the Programme
This accredited learnership includes:
✔ NQF Level 4 National Certificate in Long-Term Insurance
A formally recognized qualification aligned with INSETA standards.
✔ 12‑Month Structured Learning
- Classroom/theoretical training through an accredited provider
- On‑the‑job work experience within AVBOB branches
✔ Real Workplace Exposure
Learners will gain experience in:
- Client service
- Administration
- Financial advisory support
- Sales and claims
- Compliance & regulatory procedures
- Insurance operations
✔ Monthly Stipend
Learners receive a monthly allowance during the programme.
Minimum Requirements (Eligibility Criteria)
To qualify, applicants must meet ALL of the following:
✔ Academic Requirements
- Matric / Grade 12 certificate (compulsory)
- Must have passed:
- English
- Mathematics OR Maths Literacy OR Accounting
✔ Age Requirement
- 18–35 years old
✔ Status Requirements
- Must be unemployed
- Must not be currently enrolled in any tertiary institution
- Must not have completed any previous learnership
✔ Skills & Abilities
- Excellent communication skills (verbal and written)
- Basic computer skills (Email, Internet, MS Office – advantageous)
- Professional presentation and good interpersonal skills
- Ability to work independently and show initiative
- Strong desire to learn and build a career in financial services
- Must be self‑motivated, reliable, and driven
✔ Additional Requirements
- Must be a South African citizen
- Must have reliable transport to and from the workplace
- Owning a smartphone or laptop is advantageous
The Ideal Candidate
AVBOB is looking for individuals who demonstrate:
- Passion for learning
- Strong work ethic
- Attention to detail
- Commitment to completing a full 12‑month programme
- Emotional maturity and professionalism
- Customer service orientation
- Willingness to adapt, grow, and develop skills
What You Will Learn (Core Competencies)
During the learnership, participants will develop skills in:
✔ Long-Term Insurance Fundamentals
Understanding life policies, cover options, beneficiary processes, and product benefits.
✔ Financial Advisory Support
Basics of financial needs analysis, client communication, and compliance.
✔ Customer Service & Client Engagement
Handling queries, policy documentation, communication etiquette, and service protocols.
✔ Administration & Office Support
Data capturing, filing, policy updates, premium handling, and document management.
✔ Regulatory & Compliance Awareness
FAIS, FICA, POPIA, TCF (Treating Customers Fairly), and ethical conduct.
✔ Workplace Readiness Skills
Professional behavior, teamwork, time management, telephone etiquette, problem‑solving, and communication.
This combination prepares learners for real employment opportunities in the formal financial sector.
Employment Equity Commitment
In line with AVBOB’s Employment Equity Plan, preference will be given to suitably qualified candidates from designated groups, including:
- Black Africans
- Coloured individuals
- Indians
- Persons with disabilities
- Women candidates
AVBOB promotes inclusive growth and equal access to development opportunities.
Important Notes
- This learnership does not guarantee permanent employment.
- Placement is based on business needs and performance during the programme.
- Any appointment after the programme is subject to KwaZulu‑Natal Gambling Board authorization where applicable (for specific branches).
- Only candidates who meet the full requirements will be considered.
- If you do not hear back within 1 month after closing date, consider your application unsuccessful.
What You Gain from this Learnership
- Recognized NQF Level 4 qualification
- Real industry experience
- Improved employability prospects
- Opportunity to join the insurance sector
- Mentorship and coaching from AVBOB professionals
- Monthly stipend during training
This programme can kick‑start your long‑term career in financial services, client advisory, administration, or insurance operations.
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