Permanent Position | Security Services Division

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JUNIOR DATA CAPTURER – FIDELITY SERVICES GROUP (SECUNDA, MPUMALANGA)

Fidelity Services Group — South Africa’s largest and most trusted integrated security and investigations company — is looking for an analytical, detail‑orientated, and reliable Junior Data Capturer to join the Security Services Division in Secunda.

This permanent position offers an excellent opportunity for someone looking to grow a career in data capturing, analysis, administration, and operations support within a fast‑paced security environment.

If you have strong attention to detail, excellent computer skills, and want to be part of a high‑performance security organisation, this role is a perfect match.

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Purpose of the Role

The Junior Data Capturer supports operational excellence by collecting, entering, analysing, and validating data for reporting and decision‑making. This role ensures the accuracy of operational information across multiple departments — particularly for management, operations teams, and internal stakeholders.

The role directly contributes to:

• Improved operational efficiency
• Enhanced data accuracy
• Better decision‑making through data insights
• Compliance with data integrity & confidentiality standards

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Key Responsibilities 

Below is a detailed and optimized breakdown of duties for clarity and stronger Google ranking:

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1. Data Analysis & Interpretation

• Collect and evaluate operational and administrative data.
• Assist in analysing trends, performance shifts, irregularities, and insights relevant to the business.
• Identify data inconsistencies and escalate anomalies promptly.
• Support operations by providing data that informs planning and resource allocation.

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2. Accurate Data Capturing

• Capture and maintain high‑volume, high‑accuracy data across multiple systems.
• Enter information into databases, spreadsheets, and Fidelity internal platforms.
• Ensure all captured information meets quality control standards.
• Maintain data integrity through proper verification procedures.

Accuracy is essential, as errors impact security operations, decision-making, and compliance reporting.

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3. Reporting & Documentation

• Generate daily, weekly, and monthly reports for management.
• Prepare data summaries and visualisations to communicate insights effectively.
• Present findings in a clear, professional, and concise manner.
• Maintain organized digital and physical records for audit purposes.

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4. Process Improvement & Operational Support

• Identify gaps, errors, or delays in data collection processes.
• Recommend improvements to streamline efficiency and reduce duplication.
• Support Managers and Operational teams in implementing improved workflows.
• Provide suggestions on optimizing reporting structures and dashboard designs.

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5. Teamwork & Collaboration

• Work closely with operational teams, management, and admin staff.
• Participate in meetings relating to data, accuracy, performance metrics, and operations.
• Support colleagues by sharing insights and maintaining positive working relationships.

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6. Confidentiality & Data Protection

• Handle confidential information responsibly and securely.
• Adhere strictly to Fidelity’s data confidentiality protocols and POPIA requirements.
• Practice integrity and caution with all sensitive data and client information.

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Minimum Requirements

To qualify for this Junior Data Capturer role, applicants must meet the following:

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✔ Education

• Grade 12 / Matric
• Relevant certifications in Database Management, Data Analysis, or IT — advantageous

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✔ Experience

• Minimum 2 years experience in:
  • Data capturing
  • Data analysis
  • General administration
  • Security or investigations environment (advantageous)

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✔ Technical Skills

• Strong proficiency in Microsoft Excel (formulas, filtering, pivot tables etc.)
• Experience with Online Intelligence or similar operational data tools
• Ability to analyse and interpret data accurately
• Strong computer skills (Windows, Office, reporting tools)

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✔ Behavioural Competencies

The ideal candidate demonstrates:

Attention to Detail

Extreme accuracy and methodical work practices.

Communication

Excellent written and verbal communication skills.

Time Management

Ability to meet strict deadlines consistently.

Professionalism

Maintains confidentiality, ethical behaviour, honesty, and reliability at all times.

Teamwork

Strong collaboration skills and ability to work well in a structured environment.

Independence

Capable of working without constant supervision.

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Ideal Candidate Profile

The successful candidate is:

• Organized
• Analytical
• Accurate
• Professional
• Punctual
• Trustworthy
• Deadline‑driven
• Able to work under pressure
• Able to build strong relationships with clients and internal teams

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Employment Equity Commitment

Fidelity Services Group is committed to fairness, transformation, and equal opportunity. Preference will be given to:

• Historically Disadvantaged Candidates
• Black Female Candidates

…in line with Fidelity’s transformation and Employment Equity policies.

Existing employees are always given consideration based on merit.

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Application & Recruitment Notes

• If you do not receive communication within 10 working days after the closing date, please regard your application unsuccessful.
• Fidelity reserves the right not to make an appointment.
• Fidelity adheres to global fair practice and ethical recruitment standar