Location: Johannesburg

Type: Temporary Position
Salary Grade: Admin Clerk Grade
Reporting To: Admin Manager
Working Hours:

• Monday–Friday: 08h00 – 16h30
• Alternate Saturdays: 09h00 – 12h30

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Join Scorpion Legal Protection – Become the Backbone of Our Office Operations

Scorpion Legal Protection, a respected organisation within the legal services industry, is seeking a highly organised, professional, and self‑motivated Office Admin Assistant to provide comprehensive administration and support to the Field Marketing team.

This role is perfect for someone with strong communication skills, excellent customer‑facing etiquette, and a passion for helping office environments run smoothly and efficiently. As an Office Admin Assistant, you will play a crucial part in maintaining operational flow, supporting marketing staff, managing client interactions, handling administrative tasks, and ensuring excellent service delivery across the department.

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Purpose of the Position

The Office Admin Assistant exists to deliver full administrative support to Field Marketing teams to ensure efficient operations and excellent client service. The role includes reception duties, data capturing, diary and travel management, query handling, reporting, documentation management, and general administrative office support.

This position requires professionalism, accuracy, and the ability to work in a structured, fast‑paced environment.

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Key Responsibilities 

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1. Client Liaison & Reception Support

• Greet walk‑in clients in a warm, friendly, and professional manner.
• Attend to client queries, direct them appropriately, and ensure all concerns are addressed promptly.
• Maintain a client‑centric environment that reflects Scorpion’s service excellence standards.
• Assist with basic customer service queries when Field Marketers or admin staff are unavailable.

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2. Telephone Management

• Handle all incoming calls efficiently.
• Direct calls to the correct departments or individuals.
• Take clear, concise telephone messages and ensure accurate follow‑up.
• Maintain professionalism and courtesy with every interaction.

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3. Data Capturing & System Updates

• Capture client, marketing, and administrative data into internal databases.
• Update client details, appointment schedules, and contact information as needed.
• Assist Field Marketing staff with data capturing for campaigns, leads, and marketing drives.
• Maintain accurate, error‑free digital records.

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4. Diary & Office Administration

• Support Field Marketing staff by managing diaries and scheduling appointments.
• Book meetings, confirm appointments, and manage follow‑up reminders.
• Make travel arrangements if required, including:
  • Transport bookings
  • Accommodation
  • Itinerary preparation
• Assist the Admin Manager with administrative tasks to support smooth office functionality.

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5. Reporting & Documentation

• Prepare weekly and monthly reports as required by the Admin Manager or Marketing department.
• Compile basic administrative reports using MS Word, Excel, and Outlook tools.
• Assist in generating tracking sheets, data summaries, performance metrics, and departmental statistics.
• Maintain proper filing, documentation, scanning, and archiving of documents.

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Minimum Requirements & Working Conditions

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✔ Educational Requirements

• Matric (Grade 12) – Essential
• Additional administrative qualification or relevant certificate is advantageous

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✔ Experience

• Previous experience in a customer service environment (advantageous)
• Experience in a Field Marketing office or support role is desirable
• Basic exposure to sales support or client‑service administration is beneficial

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✔ Computer Skills

• Must be computer literate (basic level)
• Ability to use:
  • MS Word
  • MS Excel
  • MS Outlook
• Intermediate typing skills (accuracy & speed are essential)

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✔ General Working Conditions

• Standard office environment
• Minimal health and safety risks
• No travel required outside of normal office premises

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Pre‑Requisite Competencies & Attributes

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Knowledge Competencies

• Product knowledge (advantageous)
• Understanding of administrative processes
• Familiarity with internal computer systems (advantageous)

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Skill Competencies

• Excellent administrative ability
• Strong analytical thinking skills
• Exceptional attention to detail
• Time‑management and organisational skills
• Efficient multitasking abilities

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Behavioural Competencies

• Customer service orientation
• Stress tolerance
• Information‑seeking mindset
• Administrative orientation
• Computer systems orientation
• Professional communication (verbal + written)
• Ability to remain calm under pressure
• Organised, methodical approach to work
• High ethical conduct

Application Process

To apply for this position:

Send your updated CV to:
Email: recruitment@scorpion.biz
Reference Number to Quote: SLP/012‑26

Applications without the correct reference number will not be considered.

Only shortlisted candidates will be contacted. If no communication is received within 2 weeks after the closing date, applicants should consider their application unsuccessful.

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Closing Date:

Friday, 13 March 2026

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Employment Equity Statement

Scorpion Legal Protection is committed to promoting employment equity. Preference will be given to applicants whose appointment supports representivity targets, as outlined in the organisation’s Employment Equity Plan.

To support this process, applicants are required to indicate:

• Race
• Gender
• Disability status

Family member employment is strictly prohibited.

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Protection of Personal Information (POPIA)

By applying, you consent to:

• Your information being processed for recruitment purposes only
• Secure storage of your details for up to 6 months
• Destruction of your data if your application is unsuccessful

Scorpion Legal Protection ensures your personal information is handled securely, lawfully, and transparently.