Location: Edenvale
Job Type Classification: Permanent
Closing Date: Not Specified
Salary: market related
Specific Role Responsibilities
Help sales representatives and team leaders with their administrative needs.
Respond to inquiries and give the manager or team leader the information they require.
pursuing inquiries and cases until they are settled
Assure the best possible service delivery by responding to all help requests, including phone and email inquiries.
Carry out data entry Examine the timetables for policies.
Call transcription to support managers and team leaders during the decision-making process
Make sure that client data is updated whenever needed.
Precisely recording cases on the AD Hoc duties system
Qualifications and Experience
Grade 12 or Matric;
minimum of two to three years in administration;
expertise in customer service in a related field;
preferred: prior experience with short-term insurance Outstanding communication abilities,
including a business-savvy approach,
a professional telephone manner,
and the capacity to interact with zeal and determination
Excellent written and verbal communication abilities strong mastery of the English language knowledgeable about computers
Microsoft Word Microsoft Excell
Skills and Personal Attributes
Credit and Criminal Unambiguous dependable transportation or your own
Confident Capacity for multitasking and outstanding time management
Precision and meticulousness; capacity to function under duress;
sense of urgency deadline/motivated both a team player
and an individual worker Accept and uphold the company’s ideals
How to Apply?
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