Location: Gauteng
Job Type Classification: Permanent
Closing Date: Not Specified
Salary: market related
Some of the top financial service firms in South Africa are owned by TIH. We offer health insurance, long-term and short-term insurance, and a platform for comparing personal financial and insurance products. Bringing customer-focused innovation and service excellence to the financial services industry, we are innovators driven by a never-ending quest for excellence.
Job Description
JOB PURPOSE
Sales of policies, either inbound or outbound, contingent on leads and campaigns. Create a relationship with the customer and accomplish several KPIs. Make a connection with the client, analyze their needs, and offer solutions. calls for a thorough awareness of the market, the products, and their attributes in addition to a focus on brand expansion.
Development of Customer Relations
Make phone calls to designated clients in order to establish new connections or serve as a point of contact.
The client requires clarification
Every sales call or meeting should have specific goals. Presentations should be made using standard materials, and pertinent questions should be asked to gauge the customer’s level of interest and to pinpoint any areas that need further details or clarification.
Market Customer Offers
Determine which goods or services best satisfy the needs of the client, then utilize your own experience to suggest amounts that adhere to established operating systems, rules, and guidelines. Inform the consumer about the options and persuade them to buy the products that would best serve their needs and provide the greatest returns on investment.
Operational Integrity
Acquire a working knowledge of the organization’s policies and procedures, as well as regulatory and ethical codes that are pertinent to your own job. Follow all necessary steps to guarantee that your own work is completed to the necessary standards.
Database for Customer Relationship Management (CRM)
After every interaction with a customer, schedule a callback and enter pertinent data into the CRM to establish a call plan and make sure the company has high-quality data to enable
Management of Performance
Set your workflow priorities and make sure that every work is finished on time and to the required quality standards. You may also utilize performance management systems to help you perform better personally so that you can meet SLAs.
Building Personal Capabilities
Stay up to date on the latest modifications to internal rules and procedures as well as external legislation. This is made possible by an online training system and is monitored by an official assessment.
Creation of Sales Opportunities
Find new clients by asking current clients for information, recommendations, and referrals.
Job Requirements
Education
General Education
Matric / Grade 12 or SAQA Accredited Equivalent (essential)
Regulatory Exam 5 (advantageous)
EXPERIENCE
General Experience
1 year telephonic sales experience (essential
ADDITIONAL INFORMATION
SAQA Accredited Equivalent: At the time of application, the applicant has the responsibility of presenting TIH and its subsidiaries with certified proof that their qualification(s) satisfy the corresponding NQF level needed for this position. We are required to make sure that all of our representatives are and continue to be fit and proper at all times as a registered financial service provider. By submitting an application for this position, you agree to have your pertinent certification and/or credentials checked, or you attest that you are making progress toward fulfilling the competency requirements.Additionally, you agree to the
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