RECEPTIONIST

Location: Pretoria
Job Type Classification: Permanent
Closing Date: Not Specified
Salary: market related

 

Key Responsibilities

-Answer and direct telephone calls professionally, maintaining an updated internal directory.

-Take and relay messages accurately to appropriate staff members.

-Respond to general enquiries and refer complex queries to relevant staff or back office.

-Greet, sign in, and direct visitors to the correct office or staff member, issuing visitor stickers.

-Monitor entry access and ensure reception and meeting areas are neat and organized.

-Maintain availability of up-to-date pamphlets, brochures, and information, removing outdated materials.

-Coordinate bookings for boardrooms, meeting rooms, and parking.

-Assist with escalating and tracking complex website and social media queries to resolution.

-Perform ad hoc administrative tasks, including faxing, photocopying, and filing.

-Provide first aid when required.

Requirements

-National Senior Certificate (Grade 12) or National Certificate (Vocational) NQF Level 4.

-Diploma or Bachelor’s Degree in Public Administration/Management or related field (advantageous).

-1–2 years of relevant experience as a receptionist or switchboard operator.

-Excellent planning, organizing, interpersonal, and decision-making skills.

-Strong written and verbal communication skills.

-Client-oriented with exceptional customer care skills.

-Proficient in MS Word and Excel.

How to Apply
Interested candidates should submit applications through the NSF’s designated recruitment process (specific application details not provided; candidates should contact NSF for further instructions).

Note

-Ensure all required documents are submitted with the application.

-Only applications meeting the minimum requirements will be considered.

 

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