National Renal Care (NRC)

Job Ref: 001582
Industry: Pharmaceutical & Medical / Healthcare
Type: Permanent
Location: Pretoria
Positions Available: 1

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CARE WORKER – NATIONAL RENAL CARE (NRC ARCADIA, PRETORIA)

National Renal Care (NRC), South Africa’s leading provider of comprehensive kidney disease management services, is seeking a compassionate, reliable, and highly dedicated Care Worker to join the NRC Arcadia facility in Pretoria.

NRC offers world‑class renal treatment, patient‑centered care, and innovative clinical services to individuals living with compromised kidney function. The organisation prides itself on excellence, compassion, teamwork, diversity, and clinical innovation.

As part of NRC’s clinical support team, the Care Worker will play a vital role in enhancing the patient experience through hands‑on support, ensuring patient comfort, and maintaining safe and high‑quality dialysis treatment environments.

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Purpose of the Role

The Care Worker is responsible for assisting with patient care activities, maintaining the safety and cleanliness of dialysis equipment, supporting clinical staff, and ensuring a comfortable environment for patients undergoing dialysis treatment. This role directly contributes to NRC’s high operational standards and patient‑centric care model.

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Key Responsibilities 

Below is a fully detailed breakdown of duties for strong SEO performance and better search visibility:

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1. Dialysis Machine Preparation & Infection Control

• Clean dialysis machines thoroughly before each patient session, in strict accordance with NRC’s clinical standards, infection control procedures, and operational guidelines.
• Ensure daily cleaning logs and disinfection routines are completed and signed off.
• Conduct machine alarm tests before each dialysis session to ensure proper function and patient safety.
• Maintain and restock cleaning materials and disinfectants used in dialysis areas.

These steps are vital in preventing infection, ensuring equipment reliability, and safeguarding patient well‑being.

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2. Generator & Equipment Maintenance Support

• Perform daily, weekly, and monthly generator inspections to ensure operational readiness.
• Log technical issues immediately and report equipment faults to the Unit Manager.
• Refuel the generator with diesel when required, ensuring uninterrupted power supply during treatments.
• Assist in maintaining life support and emergency care equipment.

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3. Stock, Waste & Financial Control Compliance

• Comply with NRC financial, stock, and waste policies.
• Support proper waste segregation and disposal, including medical waste management.
• Ensure stock is used responsibly and replenished in a timely manner.
• Assist in routine stock takes and consumable recordings.

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4. Patient Support & Customer Service

• Provide exceptional customer service by offering meals according to dietary requirements and NRC nutrition policies.
• Attend to basic patient comfort needs during dialysis sessions.
• Build healthy relationships with patients based on trust, respect, and compassion.
• Support patient mobility and safety as required.

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5. Occupational Health, Safety & Infection Prevention

• Maintain a safe working environment with strict adherence to OHSA, infection prevention protocols, and NRC standards.
• Wear appropriate PPE at all times.
• Report any safety hazards, near‑misses, or non‑compliance issues promptly.
• Participate in safety drills and continuous improvement initiatives.

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6. Personal Development & Professional Conduct

• Stay updated on healthcare worker responsibilities within the dialysis unit.
• Participate in training, workshops, and internal development programmes.
• Demonstrate NRC values consistently, especially Caring the NRC Way.
• Maintain ethical behaviour, professionalism, punctuality, and confidentiality.

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Minimum Requirements

To be considered for this role, applicants must meet the following:

✔ Education

• Grade 12 / Matric (Numeracy and literacy)

✔ Experience

• Minimum 1 year experience in a similar care worker or patient support role
• Experience in renal care is highly advantageous but not mandatory
• Must be comfortable working in a high‑pressure, fast‑paced clinical environment

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Skills & Competencies

The ideal candidate must demonstrate:

✔ Core Competencies

• Strong interpersonal communication
• High energy levels & resilience
• Customer‑centric care approach
• Ability to work independently and in a team
• Excellent time management
• Ability to multitask in a dynamic environment

✔ Personal Attributes

• Self‑motivated
• Ethical behaviour and honesty
• Highly organised
• Concern for accuracy & quality work
• Professional and respectful manner

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Employment Equity & Diversity Commitment

NRC is an equal opportunity and affirmative action employer committed to promoting an inclusive and diverse workplace.

• Preference may be given to suitably qualified candidates from designated groups.
• NRC strongly encourages applications from persons with disabilities.

Internal applicants must notify their line managers before applying, in accordance with NRC recruitment policy.

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Protection of Personal Information (POPIA)

By applying for this role, applicants consent to NRC using their personal information exclusively for recruitment purposes.
All applicant information is securely stored for up to 6 months before being permanently deleted, unless otherwise required by law.

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Recruitment Note

If you do not receive feedback within 4 weeks of the closing date, please consider your application unsuccessful.

A formal offer of employment will only be valid if issued in writing by an NRC‑authorised representative.