Data Capturer
Location: Midrand, Gauteng, ZA
Job Type Classification: Permanent
Closing Date: Not Specified
Salary: market related
Who We Are
MiWay is a direct financial services company committed to delivering exceptional service, convenience, and superior value to our clients. Our vision is to establish a world-class direct financial services business that offers a comprehensive range of services under one convenient online platform. We believe that with the right team, we can continue to grow and empower our clients to live life on their own terms, free from worry and at peace with life’s uncertainties.
Our core values—Energy, Freedom, Accountability, and Attitude—are integral to our culture. We seek individuals who embody these values, possess a positive attitude, embrace challenges, treat colleagues with respect, and focus on solutions rather than problems. If this resonates with you, MiWay is the place for you!
Qualifications and Experience
- Grade 12 or equivalent
Key Responsibilities
- Provide exceptional customer service by addressing inquiries promptly and efficiently
- Ensure smooth reception operations, including check-in/check-out processes and necessary audits
- Maintain open communication with Front Office Manager and Reception Supervisors regarding guest feedback and departmental updates
- Demonstrate professionalism and uphold high grooming standards
- Participate in training and development initiatives, assisting with Night Team training as needed
- Stay informed about hotel room categories, rates, packages, promotions, and other relevant information
- Utilize up-selling techniques to maximize room occupancy and promote hotel services
- Adhere to hotel policies regarding currency, credit card, and cash transactions
- Comply with hotel security, fire regulations, and health and safety legislation
- Operate front-of-house equipment and property management systems in accordance with company policies
- Assist other departments as required
Ideal Candidate Profile
- Previous experience in a customer-focused industry
- Strong communication skills, both verbal and written
- Ability to work independently and as part of a team
- Proficiency in IT applications
- Previous experience in cash handling is advantageous
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