ADMINISTRATIVE OFFICER (3 POSTS)

Location: The City of Tshwane Metropolitan Municipality
Job Type Classification: Permanent
Closing Date: Not Specified
Salary: market related

🎯 Job Purpose

Administer the national Housing Needs Register and manage housing subsidy applications, while providing logistical and general administrative support—particularly with title deeds—in support of effective service delivery.

📋 Key Responsibilities

-Process and manage enquiries and complaints, both in person and via phone

-Compile statistics and administrative data for the section

-Maintain and update physical and electronic filing systems

-Draft meeting minutes as assigned

-Liaise with beneficiaries regarding title deeds and other housing matters

-Open new housing files and coordinate with Financial Services on billing and deposit handling

-Perform data capturing, typing correspondence, and general administrative support

-Undertake additional duties as requested by supervisors

🎓 Requirements

Education & Experience

–Must have: Grade 12 certificate

–Essential experience: Minimum of six months in an administrative support role, with knowledge of housing subsidies and title deeds

-Must pass a criminal record check and fingerprinting (at applicant’s expense)

-Proficient in computer skills

Core Competencies

-Ethical conduct and integrity

-Strong verbal and written communication

-Excellent organizational and admin skills

-Calm under pressure, with ability to work independently and meet deadlines

-Team player with attention to detail and professionalism

-Creative, flexible, and strategic thinker

-Strong interpersonal, coordination, and problem-solving skills

Why This Role Matters

By ensuring accurate management of housing needs and subsidy applications—and maintaining seamless administrative and logistical processes—you help uphold the integrity of Tshwane’s housing services and contribute to the municipality’s mission to serve its communities.

How to Apply

Please submit your application referencing HOSD117-2025 (E), including your CV, certified qualifications, and any other supporting documentation. Ensure that you meet all the essential criteria and consent to the required screening processes.

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