Dis-Chem Pharmacies: Retail Cosmetics Learnerships 2025 / 2026

August 7, 2025 Dream Job Link Comments 0 Comment

Location: South Africa
Job Type Classification: Permanent
Closing Date: Not Specified
Salary: market related

About the Learnership Opportunity

Dis-Chem Pharmacies, South Africa’s leading retail pharmacy group, invites applications for its Retail Cosmetics Learnership Programme for the 2025 / 2026 intake. This initiative aims to empower enthusiastic and dedicated individuals by equipping them with in-demand cosmetic retail skills, customer engagement experience, and product knowledge that can lay the foundation for a successful career in the beauty and retail industry.

This learnership is ideal for individuals who are passionate about cosmetics, skincare, and beauty, and who enjoy engaging with customers in a fast-paced and vibrant retail setting.

Purpose of the Programme

The Retail Cosmetics Learnership is designed to provide structured learning combined with practical workplace experience. It is tailored for individuals looking to build a future in cosmetic retail, including:

Stock control and merchandising in cosmetics departments
Providing outstanding customer service

Promoting and demonstrating a wide range of beauty products
Learning the fundamentals of visual presentation and personal selling

Participants will receive hands-on training while completing formal learning components. The programme also includes opportunities to engage in cosmetic demonstrations, makeup sessions, brand training, and promotional events.

Key Responsibilities

1. Stock Control & Inventory Management

Maintain optimal stock levels on the shelves; ensure products are not past expiry.
Assist with stock takes, counting, and inventory audits.
Ensure storerooms are neat, organized, and compliant with safety standards.

Monitor product rotation to minimize losses from expired stock.
Report all issues related to damaged, expired, or missing items to store management.
Assist in replenishing shelves to ensure all key products are always available.

Flatten packaging and boxes and dispose of them as per store policy.

2. Merchandising & Product Display

Uphold high standards of visual merchandising in window and store displays.
Present product displays in a clean, creative, and engaging manner.

Participate in cosmetic demonstrations, promotional makeovers, and vendor events.
Label all products correctly with up-to-date pricing and product details.
Adhere to product layout and facing guidelines.

Monitor and maintain brand-specific merchandising requirements.
Ensure promotional materials are accurately displayed and removed on time.
Support store teams with off-loading and unpacking new cosmetic deliveries.

3. Customer Engagement & Sales Support

Provide professional, courteous, and friendly service to all customers.
Assist customers in identifying products that suit their needs—without pressuring them to switch brands.
Address and resolve customer stock or product inquiries effectively.

Accurately process transactions at the Cosmetics Department Point of Sale (POS).
Work collaboratively to meet brand and vendor sales targets.
Build strong customer relationships by listening attentively and responding knowledgeably.

Remain updated on product benefits, new releases, and cosmetic trends.

Minimum Entry Requirements

To be considered, applicants must meet the following eligibility criteria:

Grade 12 / Matric certificate is essential

Must be a South African citizen
Must have a clear criminal and credit record (MIE screening)
Willingness to work retail hours, including weekends and public holidays

Availability to work flexible shifts
Basic computer literacy (Microsoft Word, Excel, Outlook, and PowerPoint)

Desirable Skills and Competencies

Successful applicants should demonstrate:

Product and Retail Knowledge

Awareness of cosmetic and skincare products
Understanding of personal selling, retail targets, and customer interaction techniques
Familiarity with promotional campaigns and vendor-specific branding

Communication & Interpersonal Skills

Excellent command of spoken and written English
Active listening and professional etiquette when engaging with customers
Friendly, helpful, and empathetic communication style

Ability to build trust and rapport with diverse customer groups

Organizational & Personal Attributes

Well-groomed, presentable, and brand-conscious
Responsible, reliable, and eager to learn

Demonstrates self-management and strong personal initiative
Can handle a fast-paced retail environment and multitask effectively
Committed to continuous professional development and high service standards

Additional Competencies

Basic financial and numeracy skills
Honesty and integrity in handling products and transactions
Willingness to follow instructions and comply with store protocols

Ability to work well as part of a team and support store-wide objectives

What You Will Gain

By the end of the 12-month learnership, you will have:

A deeper understanding of retail operations in a leading beauty and pharmacy group

Developed sales and customer service expertise
Strengthened your ability to work within a structured and process-driven environment
Gained experience working with a diverse product range in the cosmetics category

Built a strong foundation for future career advancement within Dis-Chem or the wider retail industry

How to Apply

To apply for the Dis-Chem Retail Cosmetics Learnership:

Prepare a professional CV

Attach a certified copy of your South African ID
Attach your Grade 12/Matric Certificate
Submit your documents online via the Dis-Chem Careers Portal OR deliver to your nearest participating Dis-Chem store

Incomplete applications or missing documents will result in automatic disqualification.

Employment Equity & Transformation

Dis-Chem is committed to diversity, inclusion, and transformation in the workplace. We actively encourage applications from candidates from designated groups, including individuals with disabilities.