X7 Administration Clerk
Location: Western Cape
Job Type Classification: Permanent
Closing Date: Not Specified
Salary: market related
Locations
- Kraaifontein Hub
- Bonnytoun Secure Care Centre
- Clanwilliam Secure Care Centre
- De Novo Treatment Centre
- Horizon Secure Care Centre
- Kraaifontein ROAR Facility
- Outeniekwa Secure Care Centre
These posts are situated within the Western Cape Department of Social Development’s residential care and rehabilitation centres. Successful candidates will provide essential administrative and operational support to ensure the effective functioning of each facility.
Purpose of the Job
To provide efficient and effective administrative and clerical support services within assigned secure care, treatment, or rehabilitation centres. The incumbent will be responsible for maintaining accurate records, supporting human resource and financial processes, and ensuring compliance with departmental policies and legislative frameworks that guide the delivery of social development services.
Minimum Requirements
- Educational Qualification: Grade 12 (Senior Certificate) or equivalent qualification (NQF Level 4).
- Experience: No previous experience required; however, relevant administrative exposure will be advantageous.
Recommendations
- Familiarity with public sector administrative systems and procedures.
- Understanding of basic financial and supply chain processes.
- Ability to work effectively in a secure care or social development environment.
Key Performance Areas
The successful candidate will be expected to perform the following core functions:
1. General Administrative Support
- Perform routine clerical duties such as filing, photocopying, faxing, and correspondence management.
- Capture, record, and maintain data accurately on prescribed systems.
- Compile and update office records, registers, and databases in accordance with departmental requirements.
- Assist with the coordination of meetings, preparation of minutes, and logistical arrangements for departmental activities.
- Provide frontline support services, including responding to queries and directing clients and visitors appropriately.
2. Supply Chain Administrative Support
- Process requisitions and purchase orders in line with the Department’s Supply Chain Management (SCM) policies.
- Assist with the receiving, recording, and safe storage of goods and materials.
- Maintain an up-to-date inventory and asset register for office equipment and supplies.
- Support procurement processes through document verification and filing of supporting records.
- Liaise with suppliers and internal stakeholders to track orders and resolve delivery discrepancies.
3. Personnel Administration Support
- Assist with HR-related administrative duties, such as capturing attendance, leave records, and staff movement.
- Support recruitment and onboarding activities by preparing and filing personnel documentation.
- Maintain staff files and ensure confidentiality and compliance with the Protection of Personal Information Act (POPIA).
- Provide administrative support in relation to employee performance management and training initiatives.
4. Financial Administration Support
- Process claims, invoices, and petty cash transactions according to departmental financial procedures.
- Reconcile expenditures and assist in compiling financial reports for management review.
- Support the monitoring and control of budget allocations for operational requirements.
- Ensure compliance with the Public Finance Management Act (PFMA) and relevant Treasury regulations.
Required Competencies
Knowledge:
- Sound understanding of clerical and administrative duties.
- Basic knowledge of supply chain and personnel administration processes.
- Familiarity with public service legislation, policies, and regulatory frameworks.
- Understanding of record management principles and information confidentiality.
Skills:
- Excellent written and verbal communication.
- Strong literacy and numeracy skills.
- Effective planning, organizing, and time management abilities.
- Attention to detail and accuracy in data capturing.
- Decision-making and problem-solving capability.
- Computer literacy (MS Office: Word, Excel, Outlook, PowerPoint).
- Interpersonal and teamwork skills.
- Flexibility and adaptability to changing work demands.
Personal Attributes
- Professionalism and integrity.
- High level of confidentiality and discretion.
- Commitment to service delivery excellence.
- Ability to work independently and as part of a multidisciplinary team.
- Emotional maturity and resilience when working in sensitive social environments.
- Accountability and adherence to deadlines.
Remuneration and Benefits
- Annual Salary: R228 321 – R268 950 (Level 5)
- Service Benefits: In addition to the annual salary, qualifying employees may receive co-funded or fully funded benefits, including:
- Medical Assistance
- Housing Allowance
- Pension Fund Contribution
- Leave Benefits as per the Public Service Regulations
Conditions of Employment
- Appointment is subject to criminal record vetting, reference checks, and qualification verification.
- Shortlisted candidates may be required to undergo competency assessments and practical exercises.
- Candidates must consent to employment reference enquiries, including checks relating to disciplinary history and previous employment records.
- The recruitment process will be guided by the Employment Equity (EE) targets of the Department of Social Development.
- Preference may be given to applicants from underrepresented groups as per departmental EE plans.
How to Apply
All applications must be submitted online via the Western Cape Government Careers Portal:
👉 https://westerncapegov.erecruit.co
Required Documents:
- A comprehensive CV (maximum three pages).
- Certified copies of ID and educational qualifications.
- Any additional supporting documentation relevant to the post.
Assistance:
If you experience technical difficulties during the application process, please contact the eRecruitment Helpline at 0861 370 214 (Monday to Friday, 08:00–16:00).
For other enquiries about the position, please contact the Department of Social Development HR Enquiries Desk directly.
Closing Date:
Friday, 10 October 2025
Employment Equity Commitment
The Western Cape Government is an equal opportunity employer committed to inclusivity, diversity, and gender equity. We encourage applications from persons with disabilities and members of historically disadvantaged groups.
Be Part of a Team that Cares
Join the Western Cape Department of Social Development — a department that promotes human dignity, empowerment, and social well-being through care, protection, and community development.
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