2x Administrator Operations
Location: Boksburg ,Gauteng ,South Africa
Job Type Classification: Permanent
Closing Date: Not Specified
Salary: market related
Introduction
DHL Supply Chain is part of Deutsche Post DHL Group, the world’s leading logistics, supply chain and international express delivery organization. Operating in over 220 countries and territories, DHL connects people and businesses worldwide through high-performance logistics solutions built on reliability, safety, service excellence and continuous improvement.
Within DHL Supply Chain South Africa, the Operations Administrator plays a vital role in ensuring the efficient and compliant functioning of Distribution Centre (DC) operations. This position supports administrative functions, operational coordination, safety, health, environment and quality (SHEQ) compliance, and performance monitoring to maintain world-class supply chain service standards.
Purpose of the Role
The Operations Administrator is responsible for providing operational and administrative support within the Distribution Centre to ensure smooth daily functioning, effective risk management, legal compliance and performance efficiency. The role contributes to maintaining high standards of safety, quality, staff training documentation, equipment control and reporting.
This position supports the Operations Controller and Operations Manager to promote a safe working environment, drive continuous improvement initiatives and support operational targets in line with DHL’s service standards.
Key Responsibilities
1. General Operational Administration
- Perform daily administrative tasks to support DC operations, including data capturing, filing, document control and reporting.
- Maintain accurate operational records, checklists, logs, and update documentation in line with audit requirements.
- Assist in preparing weekly and monthly performance reports and KPI tracking.
2. SHEQ (Safety, Health, Environment & Quality) Compliance
- Monitor, implement and support compliance with statutory SHEQ regulations and internal safety standards.
- Conduct workplace inspections, incident reporting and ensure corrective actions are followed through.
- Participate in safety meetings, toolbox talks and awareness campaigns to promote a positive safety culture.
- Record, issue and monitor Personal Protective Equipment (PPE) compliance.
3. Risk Management & Preventative Controls
- Identify operational hazards, risks and areas of potential non-compliance, escalating issues immediately when required.
- Assist in implementing risk reduction initiatives and continuous safety improvement actions.
- Ensure incidents/accidents are reported and recorded in accordance with company procedures and legislation.
4. Equipment and Facility Support
- Conduct daily equipment checks in collaboration with site management (e.g., forklifts, pallet jacks, battery bay stations).
- Monitor the condition and safe usage of warehouse equipment and coordinate repairs where necessary.
- Support stock-take preparation, execution and reconciliation.
5. Training and Staff Support
- Assist with the induction and onboarding process of newly appointed employees.
- Coordinate training activities and maintain accurate training attendance and compliance records.
- Support the Operations Controller and DC Manager with workforce scheduling and communication where required.
6. Operational Coordination
- Act as an administrative point of support between warehouse floor activities and management teams.
- Assist during peak operational periods to ensure uninterrupted service delivery.
- Promote DHL’s First Choice continuous improvement methodology to enhance productivity and efficiency.
Minimum Requirements
| Requirement Category | Details |
|---|---|
| Education | Matric / Grade 12 (compulsory) |
| Experience | 1–2 years working experience in warehousing, logistics, supply chain or administration is advantageous |
| Language | Proficiency in English (spoken and written) |
Knowledge, Skills and Competencies
- Strong organisational and administrative skills
- Good communication and interpersonal abilities
- Basic understanding of warehouse operations and logistics processes
- Competent in Microsoft Office (Word, Excel, Outlook)
- Ability to identify hazards and support compliance processes
- Observant, reliable and proactive with strong attention to detail
- Ability to work under pressure and meet deadlines
- Team player with strong work ethic and responsibility
Attributes & Work Behaviours
- Safety-conscious and disciplined in following procedures
- Highly responsible and committed to operational efficiency
- Able to collaborate across different job levels
- Takes initiative and contributes to continuous improvement
- Maintains a professional and positive attitude at all times
Why Join DHL Supply Chain?
Working at DHL means becoming part of a global organisation that values service excellence, employee development and innovation. You will be part of a high-performance environment where teamwork, responsibility and growth are encouraged. DHL promotes diversity, inclusion and equal opportunity in all operations.
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