Admin Assistant
Location: Pretoria, Gauteng
Job Type Classification: Permanent
Closing Date: Not Specified
Salary: market related
Reference Number: CCB251202-6
Company: Coca-Cola Beverages South Africa (CCBSA)
Department: Commercial – Sales and Marketing
Reporting To: Customer Manager
Job Type: Permanent
Location: Phoenix / Midrand, South Africa
Closing Date: 09 December 2025
Company Overview
Coca-Cola Beverages South Africa (CCBSA) is a leading beverage company and an integral part of the Coca-Cola system in Africa. With a strong commitment to excellence, innovation, and customer satisfaction, CCBSA proudly manufactures, markets, and distributes some of the most recognised beverage brands in the world. Operating in a fast-paced, performance-driven environment, the company values teamwork, integrity, sustainability, and continuous improvement.
Key Purpose of the Role
The Administrative Assistant plays a vital support role within the Sales and Marketing function by providing proactive, accurate, and timeous administrative support to the Key Account Manager. The successful candidate will ensure the effective coordination and administration of key customer portfolios, enabling smooth operational execution, strong customer relationships, and sustainable volume growth across regions. This role is essential in enabling commercially driven decision-making through accurate reporting, efficient communication, and structured support to strategic sales initiatives.
Key Duties, Responsibilities and Accountabilities
The successful candidate will be responsible for the following core outputs and operational responsibilities:
1. Account and Sales Support Administration
- Provide comprehensive administrative support to the Key Account Manager to ensure optimal account performance.
- Assist with order capturing from national and regional customers to support volume growth objectives.
- Support the Business-to-Business (B2B) ordering platform through daily system checks to identify and resolve pricing discrepancies.
- Ensure accurate processing of customer pricing claims and historical pricing queries to achieve timely resolution and maintain customer satisfaction.
2. Reporting and Performance Monitoring
- Review, consolidate and analyse daily operational reports including, but not limited to:
- Out-of-stock reports
- Sales performance reports
- New store openings
- Sales-out data
- Identify execution gaps, risks, and growth opportunities within customer portfolios and escalate to the Key Account Manager for informed decision-making.
- Assist in tracking promotional activities and performance against agreed category and customer forecasts.
3. Meeting and Stakeholder Coordination
- Coordinate and schedule internal and external customer meetings.
- Prepare agendas, presentations, and meeting documentation.
- Compile post-meeting reports highlighting key action items, responsibilities, and deadlines.
- Liaise with various internal departments including Marketing, Finance, Operations, Monster Energy, E-Commerce Teams, Prenbev, and The Coca-Cola Company to ensure alignment and timely flow of information.
4. Strategic and Project Administration
- Provide administrative assistance on strategic projects, including new product launches, promotional campaigns, and account development initiatives.
- Track execution of business plans per customer, region, banner, and category to ensure alignment with sales objectives.
- Monitor promotional grids to ensure promotional execution aligns with category data insights and marketing strategies.
5. Customer Portfolio and Channel Management Support
- Track and review customer and channel business plans to ensure identified growth opportunities are executed successfully.
- Support internal engagement initiatives and ensure updates from marketing and operations are communicated to the Key Account Manager.
- Assist with the management of customer documentation, contracts, promotional agreements, and compliance records.
6. General Office Administration
- Maintain accurate and up-to-date records and filing systems.
- Draft correspondence, reports, and presentations as required.
- Ensure data integrity across reporting and administrative systems.
- Perform any additional administrative duties required to support the commercial team.
Minimum Qualifications and Experience
- National Diploma in Sales and Marketing or equivalent qualification.
- A minimum of 2–3 years’ proven administrative experience within a sales or commercial environment.
- Strong proficiency in Microsoft Office (Word, Excel and PowerPoint).
- Sound numerical ability with the capacity to interpret sales and financial data.
- Prior experience supporting sales managers or key account teams will be an advantage.
Key Skills and Competencies
- Exceptional administrative and organisational skills.
- High attention to detail and strong accuracy.
- Ability to perform effectively under pressure in a high-volume commercial environment.
- Excellent verbal and written communication skills.
- Strong interpersonal and stakeholder engagement abilities.
- Ability to prioritise tasks and manage multiple deadlines efficiently.
- Analytical mindset with the ability to interpret reports and identify trends.
- Strong problem-solving ability and initiative.
- Professionalism, discretion, and respect for confidentiality.
Behavioural Attributes
- Results-driven with a proactive work approach.
- Customer-focused with a strong service orientation.
- Self-motivated and capable of working independently as well as within a team.
- Adaptable and resilient in a fast-moving business environment.
- High level of integrity and accountability.
Employment Equity and Diversity
Coca-Cola Beverages South Africa is committed to building a diverse and inclusive workforce that reflects the communities it serves. In line with its Employment Equity objectives, preference may be given to candidates from designated groups. CCBSA supports fair employment practices and reasonable accommodation for people living with disabilities.
Why Join Coca-Cola Beverages South Africa?
This role offers the opportunity to grow your career within one of South Africa’s most respected FMCG organisations. You will gain exposure to large-scale commercial operations, strategic account management processes, and world-class brand management while working with industry-leading professionals in a supportive and performance-driven environment.
Application Process
Interested candidates who meet the minimum requirements are encouraged to apply before 09 December 2025. Only shortlisted candidates will be contacted. If no feedback is received within the stipulated period, applicants should consider their application unsuccessful.
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