Company: ADvTECH Group
Division: Rosebank College
Business Unit: RC Witbank
Location: Emalahleni (Witbank), Mpumalanga
Employment Type: Permanent
Experience Level: Associate
Posted: 20 January 2026
Closing Date: 28 February 2026
Primary Industry: Education Management
Functional Area: Education & Administration

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Join the ADvTECH Group – A Leader in Private Higher Education

IIE Rosebank College is part of The Independent Institute of Education (IIE), a proud member of the ADvTECH Group, Africa’s largest private education provider. With a legacy dating back to 1909 and a growing student population of more than 30,000 students nationwide, Rosebank College has become a respected institution committed to academic excellence, student success, and accessible education.

As we continue to grow, innovate, and shape the next generation of young professionals, we invite passionate, customer‑focused individuals to become part of our dynamic team. If you are committed to service excellence, enjoy working in a vibrant educational environment, and have a strong passion for student engagement — this is your opportunity to make a meaningful impact.

Join us on our mission of shaping futures and contributing to quality higher education in South Africa.

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Position Overview: Receptionist (Front Office Administrator)

The Receptionist at Rosebank College plays a fundamental role as the first point of contact for students, parents, staff, visitors, and external stakeholders. This position requires a professional, friendly, and confident individual who can manage front office operations efficiently, handle switchboard functions, support administrative processes, and ensure that guests receive exceptional service.

The successful candidate will also supervise housekeeping on the ground floor, coordinate meeting room bookings, assist with sales‑related administrative support, and facilitate smooth day‑to‑day campus operations.

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Minimum Qualifications Required

Essential Qualifications

• NQF Level 5 – Higher Certificate in Office Administration

Advantageous

• NQF Level 6 – Diploma in Office Administration

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Experience Requirements

Minimum (Required)

• 2 – 3 years Receptionist experience

Advantageous

• 1 year working with the public or external stakeholders
• 1 year switchboard or call‑centre experience

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Key Responsibilities & Performance Expectations

1. Reception & Front‑Office Management

• Welcome, greet, and direct students, parents, suppliers, and visitors in a professional and friendly manner.
• Provide accurate and relevant information about programmes, departments, services, and campus procedures.
• Receive, log, and distribute all deliveries and courier packages promptly.
• Track courier bookings and ensure timely dispatch and delivery.
• Receive payments using the campus speed‑point system.

Outcomes

• Visitors are assisted promptly
• Packages and deliveries reach correct departments
• Couriers are managed and tracked accurately

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2. Switchboard & Call Management

• Answer and manage incoming calls efficiently.
• Direct calls to the correct department or staff member.
• Take detailed messages and ensure timely follow‑ups.
• Manage high‑volume call periods and ensure smooth call flow.
• Provide callers with accurate information or redirect where necessary.

Outcomes

• Calls answered professionally and timeously
• Messages delivered and call-backs completed
• Callers receive accurate, helpful information

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3. Sales & Administrative Support

• Book boardrooms for meetings, interviews, academic activities, or sales presentations.
• Arrange visitor refreshments and ensure hospitality standards are met.
• Review RSVPs for sales‑related activities and compile reports for the Sales Manager.
• Support campus administration including database maintenance, capturing data, filing, and scheduling.
• Assist with event support and campus functions.

Outcomes

• Boardrooms correctly booked and schedules maintained
• Refreshments served timeously
• RSVPs and admin tasks completed accurately

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4. Housekeeping & Facilities Coordination

• Inspect the campus ground floor daily to ensure professional presentation.
• Supervise cleaners and ensure cleaning schedules are adhered to.
• Inspect bathrooms and kitchen to ensure cleanliness and availability of supplies.
• Monitor refreshment stock levels and place orders when required.
• Receive and verify delivery of stock.

Outcomes

• Facilities clean, stocked, and presentable
• Refreshments consistently replenished
• Cleaning standards upheld

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Skills & Competencies Required

Professional Skills

• Strong communication and interpersonal abilities
• Excellent telephone etiquette
• Competent computer literacy
• Strong administrative and organizational skills
• Ability to multitask in a fast-paced campus environment
• Data capturing and basic reporting ability

Personal Attributes

• Professional, friendly, and confident
• Customer-focused mindset
• Detail-oriented with high accuracy
• Positive attitude and willingness to help
• Able to work independently and within a team

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Why Join IIE Rosebank College?

Working at Rosebank College means becoming part of a purpose‑driven institution that believes in quality, accessibility, and student success. As a Receptionist, you will play a vital role in the student journey and campus experience. This position offers:

• A supportive and collaborative work environment
• Opportunities for career development within ADvTECH
• Exposure to the evolving world of higher education
• The chance to contribute to meaningful transformation through education
• A diverse and inclusive campus culture

As an equal opportunity employer, preference will be given to Employment Equity and South African candidates, but all suitable applicants are encouraged to apply.

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How to Apply

Applications close on 28 February 2026.
If you are a professional, service‑driven individual who enjoys working with people and wants to contribute to student success, we encourage you to apply.

Join Rosebank College — where we shape futures and empower tomorrow’s leaders.