Location: Germiston, Gauteng
Job Type: Permanent
Posted: 02 February 2026
Closing Date: 09 February 2026
Division: Hyundai South Africa
Business Unit: Hyundai Importers – Hyundai Head Office
Industry: Automotive
Job Function: Administrative
Experience Level: Entry Level

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Introduction: Build Your Career in South Africa’s Leading Automotive Group

Motus Corporation, one of South Africa’s largest and most trusted automotive groups, is seeking a dedicated Administrator: Warranty (Importer) to join Hyundai South Africa at the Hyundai Head Office in Germiston. This permanent opportunity is ideal for candidates who want to grow in the automotive warranty, administration, and technical support environment.

As part of Hyundai Importers, you will play a critical role in ensuring accurate, compliant, and timeous processing of warranty claims across nationwide dealer networks. This position is perfect for individuals who value precision, organization, and strong administrative processes in a fast‑paced automotive environment.

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Job Purpose

The primary purpose of the Administrator: Warranty role is to provide comprehensive administrative support to the Hyundai Importer operations by ensuring accurate processing of warranty claims, effective documentation management, high audit compliance, and strong collaboration with dealers and internal teams.

You will be responsible for managing warranty transactions, validating claim information, supporting financial controls, maintaining warranty documentation, and enhancing the overall efficiency of the warranty function.

This role directly contributes to Hyundai’s commitment to customer satisfaction, quality service, and adherence to Original Equipment Manufacturer (OEM) standards.

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Key Responsibilities

1. Warranty Processing & Compliance

As a Warranty Administrator, you will manage end‑to‑end warranty processing functions, ensuring every claim captured is accurate, compliant, and aligned with OEM and Hyundai standards.

Your responsibilities include:

• Capturing and processing warranty claims in OEM systems
• Ensuring all warranty claims meet OEM compliance requirements
• Validating, vetting, and verifying source documents before final approvals
• Managing warranty grids, warranty WIP, and age analysis data
• Monitoring first‑approval rates and addressing rejected claims promptly
• Ensuring proper destruction of warranty parts according to OEM policy
• Maintaining, organizing, and controlling the warranty storeroom
• Identifying issues in operations and escalating unresolved problems
• Supporting both internal and external warranty audits
• Ensuring audit readiness at all times
• Providing technical and administrative assistance to dealers/importers

This function requires strong accuracy, analytical thinking, and a deep understanding of warranty processes.

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2. Financial Control & Accuracy

Warranty processing is directly linked to financial compliance. Your role ensures that financial entries related to warranty claims are accurate, documented, and compliant.

Key duties include:

• Ensuring proper financial documentation for audit readiness
• Monitoring warranty transactions to completion
• Identifying inefficiencies or costing concerns and escalating them
• Supporting corrective measures to prevent financial non‑payment
• Ensuring warranty processing meets turnaround time standards
• Improving workflow, quality, and accuracy of financial outputs

Your contribution will support clean audits, reduced financial discrepancies, and improved claim turnaround times.

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3. Client & Stakeholder Engagement

Effective communication with dealers, OEMs, and internal departments is essential for smooth operations.

You will:

• Deliver exceptional customer‑focused service
• Communicate professionally through approved channels
• Engage with dealers on claim requirements and resolutions
• Provide updates on claim delays, disruptions, or issues
• Maintain positive working relationships across teams

This role requires strong customer service orientation and stakeholder management skills.

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4. People & Development

Motus Corporation values growth, teamwork, and personal development. As part of your role, you will:

• Participate in training initiatives to improve work quality
• Stay updated with new warranty processes and system changes
• Uphold Hyundai and Motus values in all tasks
• Support team efficiency through collaboration and knowledge sharing
• Demonstrate accountability, professionalism, and continuous learning

This ensures that the warranty team operates at high performance and maintains industry-leading standards.

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Competencies

1. Behavioural Competencies

• Strong customer‑service orientation
• Professional, timely, and respectful communication
• Ability to solve problems and escalate appropriately
• Effective decision-making and sound judgment
• Collaborative mindset and ability to work across diverse teams
• Resilience and adaptability in high‑pressure environments
• Strong planning and organisational skills
• Accountability for deadlines and performance targets
• High ethical standards, confidentiality, and integrity

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2. Technical & Functional Competencies

• Proficiency in administrative and clerical processes
• Strong computer literacy (operating systems, MS Office, file management)
• Ability to navigate OEM systems and warranty platforms
• Competence in supervising warranty submissions and inspections
• Strong analytical skills for assessing warranty data
• Ability to identify trends, risks, and discrepancies
• Understanding of quality management and productivity principles
• Strong numerical reasoning and verification skills

These competencies ensure high‑quality warranty processing in line with Hyundai’s imported vehicle standards.

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Minimum Experience

• 2 – 3 years of experience in a similar administrative or warranty environment
• Experience in the automotive industry is highly beneficial

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Minimum Qualification

• Higher Certificate / Advanced Vocational Certificate (technical qualification preferred)
• Strong computer literacy required (MS Office, email, internet)
• Intermediate Excel skills recommended

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Why This Position is a Great Career Opportunity

This role offers:

• Entry into a major South African automotive group
• Career growth within warranty administration, technical support, or operations
• Exposure to OEM‑level standards and high‑volume warranty processing
• Opportunities for training and development
• A stable, permanent position in a dynamic sector

For individuals passionate about administration and the automotive sector, this is a powerful opportunity to build a rewarding career at Hyundai South Africa.