Customer Service Officer
Location: Muldersdrift, Gauteng
Job Type Classification: Permanent
Closing Date: Not Specified
Salary: market related
Be Part of Something Extraordinary!
Boxer Retail Limited is a powerhouse in South African retail — proudly listed on the Johannesburg Stock Exchange (JSE) and growing at an impressive pace. As we continue to expand and innovate, we’re looking for a passionate, service-driven individual to join our team as a Customer Service Officer at our Gauteng Distribution Centre.
The Role: Purpose
To provide accurate, timely information to stores regarding order status and estimated time of arrival (ETA), while managing and resolving store-related queries with professionalism and efficiency.
Minimum Requirements
✔ Matric (Grade 12) – essential
✔ Degree/Diploma in Supply Chain – advantageous
✔ 2+ years’ experience in a warehouse or similar environment
✔ Computer literate, with strong system proficiency
✔ Excellent communication & problem-solving skills
✔ High attention to detail
✔ CHEP & GLS experience with multiple suppliers/customers – advantageous
Key Responsibilities
🔹 Coordinate and manage all store orders, including Jab orders
🔹 Maintain clear and consistent communication with store managers and regional teams
🔹 Efficiently handle help desk queries, ensuring professional resolution
🔹 Implement and manage pallet control procedures to optimize distribution efficiency
Why Join Boxer?
🌟 Be part of a JSE-listed retail leader
🌟 Join a dynamic team that values innovation, growth, and collaboration
🌟 Make a real impact in South Africa’s retail sector
🌟 Work in an inclusive, equal opportunity environment
Ready to Shape the Future of Retail?
Apply now and take the next step in your career with Boxer Retail Limited – where potential meets opportunity.
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