Cabin Services Administrator
Location: Cape Town
Job Type Classification: Permanent
Closing Date: Not Specified
Salary: market related
✈️ Key Responsibilities
- Personnel Records & Documentation: Maintain and update cabin crew personnel records, including licenses, medicals, and certificates.
- Uniform & Grooming Support: Assist with uniform fittings, address grooming queries, and liaise with Johannesburg regarding uniform discrepancies.
- Administrative Support: Provide assistance in updating manuals, capturing flight reports, and managing attendance registers.
- Onboarding & Integration: Coordinate the onboarding process for new cabin crew members, ensuring integration across departments (uniforms, parking, iPads, training documents, and rostering).
- Event Coordination: Organize and coordinate events such as the Wings Parade.
- Leave & Attendance Management: Administer daily leave applications and track attendance.
- Feedback Collection: Assist in obtaining flight delay feedback and Net Promoter Score (NPS) feedback from cabin crew.
- Recruitment Support: Schedule interviews and arrange venues for recruitment processes.
- Compliance & Reporting: Ensure adherence to Flight Operations processes and standards as delegated by management.
✅ Requirements
- Education: Grade 12 or equivalent (essential); relevant tertiary education (advantageous).
- Experience: 1–3 years in an administrative role (essential); previous operations experience (beneficial).
- Skills:
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Strong administrative and organizational skills.
- Excellent interpersonal and communication abilities.
- Attention to detail and ability to multitask in a fast-paced environment.
- Personal Attributes:
- Professional demeanor with high integrity.
- Reliable and dependable.
- Ability to work independently or as part of a team.
- Immaculate timekeeping.
📌 Application Guidelines
- Application Method: Applications must be submitted online; email applications will not be accepted.
- Closing Date: If no feedback is provided within two (2) weeks from the closing date, please consider your application unsuccessful.
- Preference: Preference will be given to members of under-represented designated groups.
- FlySafair’s Rights: FlySafair reserves the right not to proceed with this vacancy or to appoint the selected candidates based on its operational requirements.
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