Administrator
Location: Pretoria, Gauteng
Job Type Classification: Permanent
Closing Date: Not Specified
Salary: market related
About Discovery
At Discovery, our purpose is to make people healthier and enhance and protect lives. We invest in exceptional individuals who share our values and passion for positive change. In a fast-paced, dynamic environment, we foster innovation and empower people to be their best.
About Discovery Life
Discovery Life offers innovative risk assurance solutions for individual clients, thriving on customer engagement and world-class service delivery. We build sustainable relationships with brokers, stakeholders, and clients, ensuring their long-term financial protection.
About the Wills and Trusts Team
The Wills and Trusts team is a group of dynamic and passionate professionals guiding clients through one of life’s most important decisions: drafting wills and protecting legacies. With unique indemnity products, we go beyond traditional services, safeguarding client legacies while driving innovation and excellence.
Role Purpose
The Administrator will provide critical operational and administrative support to the Sales Department. This role ensures that processes run smoothly, compliance requirements are met, and the sales team can focus on engaging clients and driving results.
Key Responsibilities
1. Administrative Support
- Prepare, process, and manage client-related documentation.
- Ensure compliance with legal, regulatory, and company standards.
2. Sales Team Assistance
- Follow up with clients and brokers on outstanding documentation.
- Provide operational support to Testamentary specialists and sales consultants.
3. Reporting & Data Management
- Maintain and update databases with accuracy.
- Generate and distribute operational reports as required.
4. Process Coordination
- Liaise with sales teams, internal departments, and external stakeholders.
- Streamline workflows to reduce administrative burdens.
5. Compliance & Quality Control
- Review documentation for completeness and accuracy before submission.
- Stay informed on regulatory changes affecting legal and financial documents.
Minimum Requirements
Education:
- Matric / Grade 12 (Essential).
- Diploma or Certificate in Office Administration, Business Management, or related field (Advantageous).
Experience:
- At least 2 years’ administrative experience, preferably in a financial services or legal environment.
- Previous experience within the Discovery environment (Advantageous).
Technical Skills & Competencies:
- Strong proficiency in English (verbal and written).
- Service-oriented with a client-first mindset.
- Proactive, solution-driven, and detail-focused.
- Professional, discreet, and committed to confidentiality.
- Strong teamwork and ability to support multiple consultants effectively.
- Computer literacy and familiarity with office systems.
Employment Equity
Discovery is an equal opportunity employer. In alignment with our Employment Equity Plan, we welcome applications from women, youth, and persons with disabilities.
How to Apply
Interested applicants should submit:
- A detailed CV
- Copies of qualifications
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