Administration Clerk (JHB East Rand)
Location: Johannesburg – East Rand
Reference Number: AO-2140
Job Type: Permanent
Work Level: Junior
Salary: Market Related
Employment Equity: Yes
Closing Date: 12 December 2025
Introduction
The Administration Clerk role at AFGRI plays a central function in ensuring the smooth day-to-day operation of the branch’s administrative and stock-related activities. This position is designed for an individual who is methodical, organised, committed to accuracy, and capable of managing high-volume documentation with precision. As an Administration Clerk, you will be an integral part of the team responsible for maintaining the integrity of administrative processes, supporting internal operations, strengthening client relationships, and ensuring that all record-keeping aligns with AFGRI’s quality and compliance standards.
Working within a dynamic agricultural and supply-chain environment, you will engage with multiple internal departments, suppliers, clients, and system-based workflows. This role demands attention to detail, a strong sense of discipline, and a proactive approach to troubleshooting administrative discrepancies. It is an excellent opportunity for early-career professionals who want to build a solid foundation in administration while contributing to a well-respected organisation that values operational excellence and customer service.
Purpose of the Role
The core purpose of the Administration Clerk is to provide reliable administrative support to the branch by ensuring accurate document management, effective stock-related administration, and efficient client communication. You will be responsible for processing delivery notes, capturing stock counts, generating operational reports, managing documentation sequences, and helping maintain positive client interactions. Through consistent and accurate work, you will contribute directly to minimising operational disruptions and enhancing workflow efficiency across the branch.
Minimum Education and Training Requirements
- Grade 12 / Matric is essential.
- Additional training or short courses in office administration, stock management, logistics, or business support would be advantageous, although not mandatory.
Minimum Work Experience
- A minimum of 1 year of administrative experience within a corporate, retail, agricultural, supply-chain, or stock-management environment.
- Experience working with documentation, report generation, or stock administration will be a strong advantage.
Key Responsibilities and Performance Areas
1. Documentation Management and Filing
- Receive, verify, organise, and file all delivery notes to ensure seamless retrieval when required for audits, stock queries, or compliance checks.
- Perform ad-hoc receiving duties, which may include assisting with the checking-in of stock, confirming quantities, and ensuring all documentation corresponds accurately.
2. Document Processing and System Accuracy
- Ensure that all branch documents—including delivery confirmations, stock-related paperwork, and purchase orders—are accurately processed and uploaded onto the system.
- Maintain the correct document number sequence within the system to prevent discrepancies, duplication, or missing entries that may affect branch reporting.
3. Client Relationship Support
- Maintain good client relationships by responding to administrative queries quickly, professionally, and accurately.
- Support external and internal clients by ensuring that their requests or issues are promptly addressed or redirected to the appropriate team members.
4. Reporting and Data Management
- Generate daily, weekly, and monthly operational reports including:
- Outstanding claims reports
- Outstanding purchase orders
- Negative on-hand stock reports
- Other standard or ad-hoc reports required by management
- Ensure all reports are submitted accurately and on time to support informed decision-making.
5. Stock Administration
- Assist with the preparation of stock-taking reports and participate actively in quarterly stock counts.
- Capture stock count sheets into the system with exceptional accuracy.
- Generate variance reports and report findings to the line manager, highlighting discrepancies that require investigation.
Technical Competencies and Skills
- Computer Literacy: Proficiency in MS Office (Excel, Word, Outlook) with the ability to work efficiently in electronic filing and reporting systems.
- Communication: Strong verbal and written communication skills to engage effectively with colleagues, clients, and suppliers.
- Reporting: Ability to compile, interpret, and present system-generated reports.
- Administration: Solid understanding of administrative workflows, data capturing, and document control.
Behavioural Competencies
- Accuracy: Strong attention to detail and commitment to error-free work.
- Discipline: Consistent work ethic, ability to follow procedures, and maintain structured workflows.
- Cooperation: Ability to work collaboratively with colleagues and support team objectives.
- Team Player: Contributes positively to the branch environment and supports colleagues when required.
- Identification with Management: Aligns with organisational goals and respects operating protocols.
- Problem Solving: Able to identify issues, address discrepancies, and escalate concerns when necessary.
Additional Information
This position aligns with AFGRI’s Employment Equity Policy, and preference will be given to applicants from designated groups. Only shortlisted candidates will be contacted. Applicants who do not receive a response within 30 days after the closing date should consider their application unsuccessful.
In applying for this role, you automatically consent to the processing of your personal information in accordance with the POPIA Act. Prospective applicants are encouraged to review the HR Processing Notice available on the AFGRI website.
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